EarthBend
2904 West 10th Street,
Sioux Falls, 57104, SD,
United States
Sioux Falls, 57104, SD,
United States
1 605 777 7005
Professional Services
EarthBend Technographics
EarthBend Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EarthBend and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 EarthBend employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EarthBend has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Enghouse Interactive Contact Center Enterprise for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EarthBend is running and its propensity to invest more and deepen its relationship with PayPal , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EarthBend revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EarthBend intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EarthBend Tech Stack and Enterprise Applications
EarthBend ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 EarthBend implemented PayPal Enterprise as its Payment Processing solution on its public website. The deployment centralizes web-based client payments for the professional services firm, routing checkout flows through PayPal Enterprise to capture card and PayPal wallet transactions and to provide a unified payment gateway for online engagements. This integration is explicitly provisioned on the company website, aligning web checkout with centralized transaction capture.
The implementation leverages PayPal Enterprise features common to Payment Processing deployments, including hosted checkout pages, gateway transaction processing, tokenization for reusable payment instruments, and consolidated reporting for settlement and reconciliation. Operational scope covers online sales and finance workflows, with finance and IT responsible for payment configuration, transaction monitoring, and reconciliation processes. Governance focuses on payment configuration Controls and operational oversight of transaction routing and settlement parameters to support the companys client billing and collections workflows.
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EarthBend Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, EarthBend deployed Cisco Webex Meetings on its website to support client-facing engagements and internal collaboration. Cisco Webex Meetings, an Audio Video and Web Conferencing application, was provisioned to enable browser-based join flows, multi-party video and audio, screen sharing, and meeting recording consistent with professional services delivery. The implementation positions EarthBend Cisco Webex Meetings to serve core business functions in client consulting, project delivery, and internal team coordination.
The deployment architecture is cloud-hosted Cisco Webex Meetings embedded into EarthBend’s public site for streamlined meeting join and booking experiences, with centralized administration for host roles and meeting security controls. Configuration focused on meeting templates, participant controls, and user access governance to align with consulting and client services workflows for an approximately 100 person firm operating in the United States. Operational coverage centers on the professional services organization, with the product instrumented to support recurring client sessions and internal collaboration across project teams.
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Collaboration | Collaboration |
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2017 | 2017 |
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EarthBend CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enghouse Interactive | Legacy | Enghouse Interactive Contact Center Enterprise | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, EarthBend implemented Enghouse Interactive Contact Center Enterprise and adopted Enghouse Interactive’s Contact Center: Service Provider CCSP as its cloud contact center platform. Following an exhaustive vendor selection process, EB360 selected CCSP, a multi-tenant contact center as a service platform designed to deliver feature rich contact center functionality to business clients from the cloud.
The deployment used the multi-tenant CCaaS architecture of Enghouse Interactive Contact Center Enterprise to enable standard Call Center capabilities, including automatic call distribution, interactive voice response, skills based routing, and centralized administration and reporting. Configuration focused on tenant isolation and role based access controls, with provisioning and management performed through the vendor’s cloud console and administration portals.
Operational scope encompassed EarthBend’s customer facing contact operations for its professional services organization, supporting service and support workflows across the company. Governance emphasized cloud tenancy configuration, user and permission workflows, and phased cutover to the hosted environment to align agents and supervisors to the new contact handling and reporting processes.
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Marketing Automation | CRM |
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2016 | 2016 |
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EarthBend ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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EarthBend PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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EarthBend IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at EarthBend
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EarthBend Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EarthBend IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EarthBend digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EarthBend Technographics
EarthBend is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $12.0 million.
EarthBend operates a diverse technology stack with applications such as
PayPal Enterprise, Cisco Webex Meetings and Enghouse Interactive Contact Center Enterprise,
covering areas like Payment Processing, Audio Video and Web Conferencing and Call Center.
EarthBend has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Cisco Systems and Enghouse Interactive.
EarthBend recently adopted applications including
PayPal Enterprise in 2021, Cisco Webex Meetings in 2020 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EarthBend’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EarthBend’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EarthBend technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.