East Riding of Yorkshire Council
County Hall, Cross Street,,
Beverley, HU17 9BA,
United Kingdom
Beverley, HU17 9BA,
United Kingdom
44 148-239-3939
Government
East Riding of Yorkshire Council Technographics
East Riding of Yorkshire Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by East Riding of Yorkshire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 East Riding of Yorkshire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that East Riding of Yorkshire Council has purchased the following applications: Infor FMS Masterpiece for ERP Financial in 2005, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems East Riding of Yorkshire Council is running and its propensity to invest more and deepen its relationship with Infor , Zoom Video Communications , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing East Riding of Yorkshire Council revenues, which have grown to $466.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for East Riding of Yorkshire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
East Riding of Yorkshire Council Tech Stack and Enterprise Applications
East Riding of Yorkshire Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor FMS Masterpiece | ERP Financial | ERP | n/a | 2005 | 2006 |
In 2005 East Riding of Yorkshire Council implemented Infor FMS Masterpiece as its ERP Financial system to modernize accounts payable and purchase to pay operations. The deployment targeted finance functions across the council and was rolled out to 1,000 authorised council staff across multiple sites to handle approximately 400,000 purchase invoices per year, aligning the Infor FMS Masterpiece application with the council's supplier payment objectives.
The implementation combined Infor FMS Masterpiece with Version One document storage and data capture software, establishing modules for electronic document storage, optical character recognition data capture, and Masterpiece workflow. Configuration centered on tagging scanned invoices to Masterpiece accounting records, automating data extraction from invoice images, and exposing those images through Masterpiece transaction drill down and Version One DbWebQuery browser access.
Integrations were implemented between the Version One capture and storage layer and Infor FMS Masterpiece, with central scanning using a Kodak i620 scanner feeding the capture engine. Authorised users can retrieve imaged documents directly from master accounting records in Infor FMS Masterpiece or via the Version One web interface, and the Masterpiece workflow module is used in conjunction with the storage system so approvers can view, approve, reject, or query invoices from their desktop.
Operational scope emphasized purchase to pay process redesign, centralised capture, and removal of distributed paper handling across sites, reducing duplication of effort and document loss from photocopying and postal transfers. Governance focused on role based access for 1,000 authorised users, workflow approval routing inside the Masterpiece workflow module, and electronic document retention tied to accounting records to simplify audit and retrieval workflows.
Explicit outcomes cited include automated capture reducing manual data entry by up to 90 percent, the elimination of hundreds of boxes of paper records and related filing and retrieval costs, improved payment processing efficiency to support meeting the ten day supplier payment target, and a reduction in printing and postage that contributes to lowering the council's carbon footprint.
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East Riding of Yorkshire Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, East Riding of Yorkshire Council implemented Zoom to provide web-based meeting capabilities for council operations and public engagement. The deployment positions Zoom as the council's Audio Video and Web Conferencing solution.
Zoom was embedded on the council website to surface meeting access and join experiences for residents and stakeholders, reflecting an integration between the public web layer and the conferencing platform. Functionally this aligns with Audio Video and Web Conferencing capabilities such as live meetings, webinar style presentations, screen sharing, and session recording to support council meetings and remote collaboration. Configuration work focused on web join flows, scheduling visibility on public pages, and session access controls.
Operational coverage centers on council staff workflows and public-facing meeting access via the website, with governance work to standardize how meetings are published, who can join publicly available sessions, and how recordings and permissions are managed to meet council meeting policies.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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East Riding of Yorkshire Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 East Riding of Yorkshire Council deployed Hotjar on its public website as part of its Customer Experience tooling, embedding the Hotjar JavaScript snippet to capture behavioral data across service pages. The implementation used standard Hotjar capabilities, including heatmaps, session recordings, on‑page feedback widgets and survey instruments to surface user interactions and navigation friction on online council services.
Configuration and operational scope concentrated on the council’s digital services and web content teams, with Hotjar instrumented across core transactional pages and information portals. The deployment emphasized data capture controls such as sampling and recording filters, and governance aligned reporting outputs to service design and content workflow updates so UX and digital service owners could prioritize usability improvements.
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East Riding of Yorkshire Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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IT Decision Makers and Key Stakeholders at East Riding of Yorkshire Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by East Riding of Yorkshire Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from East Riding of Yorkshire Council IT executives and key decision makers. This section highlights East Riding of Yorkshire Council's latest recorded technology evaluations, including TechnologyOne ERP for ERP Financial on 2025-07-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the East Riding of Yorkshire Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-18 | East Riding of Yorkshire Council | Evaluated | TechnologyOne | TechnologyOne ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD East Riding of Yorkshire Council Technographics
East Riding of Yorkshire Council is a Government organization based in United Kingdom,
with around 5000 employees and annual revenues of $466.0 million.
East Riding of Yorkshire Council operates a diverse technology stack with applications such as
Infor FMS Masterpiece, Zoom and Hotjar,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Experience.
East Riding of Yorkshire Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zoom Video Communications and Contentsquare.
East Riding of Yorkshire Council recently adopted applications including
Typeform in 2021, Zoom in 2020 and Hotjar in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of East Riding of Yorkshire Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates East Riding of Yorkshire Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete East Riding of Yorkshire Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.