Manchester, 6040, CT,
United States
Eastern Connecticut Health Network Technographics
Eastern Connecticut Health Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastern Connecticut Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Eastern Connecticut Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastern Connecticut Health Network has purchased the following applications: symplr API Core HR & Payroll for Payroll, Core HR in 2011, Microsoft 365 for Collaboration in 2018, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastern Connecticut Health Network is running and its propensity to invest more and deepen its relationship with symplr , HealthStream , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastern Connecticut Health Network revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastern Connecticut Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eastern Connecticut Health Network Tech Stack and Enterprise Applications
Eastern Connecticut Health Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| symplr | Legacy | symplr API Core HR & Payroll | Payroll, Core HR | HCM | n/a | 2011 | 2011 |
In 2011, Eastern Connecticut Health Network implemented symplr API Core HR & Payroll. The symplr API Core HR & Payroll application was provisioned to support Payroll,Core HR functions across the health system, linking human resources payroll processing with finance reporting for multiple entities under the ECHN umbrella.
The deployment centered on payroll processing and general ledger posting workflows, generating roughly 25 to 30 journal entries per month that were posted for monthly closing on the MEDITECH system. Configuration emphasized payroll exports, special check handling and reconciling payroll transactions to the general ledger, plus month end consolidation work for financial statements and components of federal tax return preparation.
Integrations were operationally explicit, symplr API Core HR & Payroll received weekly payroll and special check extracts from the API Healthcare Human Resources & Payroll solution and posted and reconciled those payroll results into MEDITECH. The integration architecture therefore linked the HR payroll feed to MEDITECH for journal entry creation and automated reconciliation, supporting centralized monthly financial reporting across the various companies within ECHN.
Governance and operational scope included monthly financial reporting, G/L account reconciliations across ECHN entities, preparation of Connecticut Office of Health Care Access annual reports, consolidated year end financial statements, and monthly electronic submissions of Statistics, Balance Sheet and Income Statement to the Connecticut Hospital Association. These process responsibilities placed symplr API Core HR & Payroll at the intersection of HR payroll operations and finance, formalizing payroll posting, reconciliation workflows and statutory reporting chains.
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Eastern Connecticut Health Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Eastern Connecticut Health Network implemented Microsoft 365 as its primary Collaboration platform. The deployment established a cloud-first tenant to centralize enterprise email, document collaboration, and synchronous communication for the 1500-employee regional health system.
Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams were configured to support secure messaging, intranet content, document versioning, and cross-device file synchronization. Configuration efforts emphasized mailbox and site provisioning, Teams channel taxonomy, and retention and compliance settings aligned with healthcare information handling practices.
The organization surfaces Microsoft 365 on its public website, indicating web-facing use of the tenant for content delivery and contact workflows. Operational coverage focused on clinical, administrative, and corporate collaboration, positioning Microsoft 365 to support care coordination, back-office collaboration, and internal communications across the health network.
Governance work included establishing cloud identity and access controls, role-based provisioning, and compliance-aligned retention policies to align collaboration tooling with healthcare regulatory expectations. The rollout approach emphasized staged user onboarding and administrative controls for mailbox and site provisioning to manage adoption and operational support.
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Eastern Connecticut Health Network eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Eastern Connecticut Health Network implemented WooCommerce from Automattic to add eCommerce capability to its public website. The deployment embeds WooCommerce as the site commerce layer, enabling online transactions and catalog presentation directly from the organization’s web properties.
The implementation leverages standard WooCommerce functional modules including product and catalog management, shopping cart and checkout flows, customer account management, and order management. Configuration work focused on catalog taxonomy, checkout rules, tax and shipping configuration, and administrative controls for product lifecycle and inventory visibility.
Operational coverage centers on the website’s consumer-facing commerce experience, with the workstream affecting digital services, marketing, and e-commerce operations teams. Integrations align with the web content environment, enabling commerce content to coexist with informational site pages and drive online transactional workflows.
Governance considerations follow eCommerce norms, emphasizing catalog onboarding processes, payment security and PCI aware handling, and order fulfillment workflow definitions. The narrative reflects an embedded WooCommerce implementation to support online transactions through Eastern Connecticut Health Network’s website, categorized under eCommerce.
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Eastern Connecticut Health Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Eastern Connecticut Health Network ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Eastern Connecticut Health Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Eastern Connecticut Health Network
Apps Being Evaluated by Eastern Connecticut Health Network Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||