Eastern Industrial Supplies, Inc.
11 Caledon Court,
Greenville, 29615, SC,
United States
Greenville, 29615, SC,
United States
1 864-451-5285
Retail
Eastern Industrial Supplies, Inc. Technographics
Eastern Industrial Supplies, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastern Industrial Supplies, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 265 Eastern Industrial Supplies, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastern Industrial Supplies, Inc. has purchased the following applications: JobMatch ApplicantPro for Applicant Tracking System in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastern Industrial Supplies, Inc. is running and its propensity to invest more and deepen its relationship with JobMatch , Ruby , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastern Industrial Supplies, Inc. revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastern Industrial Supplies, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eastern Industrial Supplies, Inc. Tech Stack and Enterprise Applications
Eastern Industrial Supplies, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Eastern Industrial Supplies, Inc. implemented JobMatch ApplicantPro as its Applicant Tracking System. The deployment embedded JobMatch ApplicantPro into Eastern Industrial Supplies' public careers page to capture external applicants and centralize job posting management on the company website.
JobMatch ApplicantPro was configured to support standard Applicant Tracking System workflows including online application capture, configurable application forms, candidate profile and resume parsing, status tracking, and workflow routing to hiring managers. The implementation emphasized automated candidate intake and structured review queues to streamline recruiting tasks and maintain a searchable candidate database within JobMatch ApplicantPro.
The project integrated the careers page user experience with the Applicant Tracking System and established role based access for recruiters and hiring managers to manage applications and interview scheduling. Governance controls focused on application routing, approval steps, and staged hiring workflows to support company hiring operations, with JobMatch ApplicantPro serving as the central system of record for external applicant activity.
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Eastern Industrial Supplies, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Eastern Industrial Supplies, Inc. deployed Ruby Live Chat on its public website, embedding Ruby Live Chat as a Chatbots and Conversational AI component to handle real time customer engagement. The deployment centers on a web hosted chat widget that connects to an agent console, supporting live messaging, asynchronous transcript capture, and proactive chat invitations for site visitors. This implementation is positioned to support online sales inquiry handling and post sale customer service workflows.
Configured functional capabilities include live agent messaging, canned responses and knowledge snippets, proactive invitations and lead capture forms, with the Ruby Live Chat agent interface used for routing and transcript review. Operational scope covers the customer service and inside sales teams, with governance oriented around agent coverage schedules, response workflows and transcript retention for continuity. The architecture remains focused on the website embedded Ruby Live Chat widget and the vendor hosted agent platform, without named external system integrations specified.
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Eastern Industrial Supplies, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Eastern Industrial Supplies, Inc. implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment covers the company’s corporate collaboration and email footprint for an organization of 265 employees headquartered in the United States, and the Google Workspace (Formerly Google G-Suite) presence is surfaced on the corporate website.
The implementation centers on standard Collaboration capabilities, including Gmail for corporate email, Drive and Shared Drives for centralized content storage, and Docs, Sheets, and Slides for document collaboration and version control. Administration is routed through the Google Workspace admin console, enabling user provisioning, group mailbox configuration, and policy controls that align with common collaboration workflows.
Operationally, the platform supports core business functions such as internal communications, document sharing, and scheduling across departments, with account and access governance applied at the tenant level. The company’s use of Google Workspace on its website indicates integration of cloud identity and collaboration tooling into public facing workflows for communication and content management.
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Eastern Industrial Supplies, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Eastern Industrial Supplies, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Eastern Industrial Supplies, Inc. EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2023 | 2023 |
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Eastern Industrial Supplies, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Eastern Industrial Supplies, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2014 | 2015 |
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IT Decision Makers and Key Stakeholders at Eastern Industrial Supplies, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eastern Industrial Supplies, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eastern Industrial Supplies, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eastern Industrial Supplies, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Eastern Industrial Supplies, Inc. Technographics
Eastern Industrial Supplies, Inc. is a Retail organization based in United States,
with around 265 employees and annual revenues of $110.0 million.
Eastern Industrial Supplies, Inc. operates a diverse technology stack with applications such as
JobMatch ApplicantPro, Ruby Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Eastern Industrial Supplies, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobMatch, Ruby and Google.
Eastern Industrial Supplies, Inc. recently adopted applications including
Phocas Financial Statements in 2023, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eastern Industrial Supplies, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eastern Industrial Supplies, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eastern Industrial Supplies, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.