Eastern Mountain Sports Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastern Mountain Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Eastern Mountain Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastern Mountain Sports has purchased the following applications: Epicor Retail Cloud for Retail Management in 2015, Adobe Connect for Audio Video and Web Conferencing in 2017, bpost Radial for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastern Mountain Sports is running and its propensity to invest more and deepen its relationship with Epicor , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastern Mountain Sports revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastern Mountain Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Retail Cloud | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Eastern Mountain Sports implemented Epicor Retail Cloud as its primary platform for Retail Management, deploying a cloud based SaaS solution selected by its parent Vestis Retail Group to support sporting goods retail operations. The implementation positioned Epicor Retail Cloud as the central system of record for store and merchandising operations across the EMS store base and corporate merchandising teams.
The deployment emphasized core Retail Management modules, including point of sale, merchandising and assortment management, inventory and replenishment, pricing and promotions, centralized product catalog and basic order management. Configuration work focused on retail workflows for store transactions, replenishment logic and promotion lifecycle management, with automation applied to inventory visibility and price updates to align store operations with merchandising plans.
Architecturally the solution was delivered as a cloud hosted SaaS platform, providing a centralized data model for multi site retail reporting and operational control. The implementation was scoped to support store operations, corporate merchandising and supply chain planning functions, enabling unified master product data and transactional visibility across EMS locations and corporate hubs.
Governance and process changes concentrated on centralized master data management, role based access for store and corporate users and standardized promotion and pricing approval workflows. Rollout sequencing followed a staged store and head office approach to minimize operational disruption while embedding Epicor Retail Cloud into core Retail Management processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2012 | 2012 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Radial | Legacy | bpost Radial | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Eastern Mountain Sports implemented bpost Radial to support online order flows on its public website. The deployment centers on eCommerce operations and the company website, positioning bpost Radial as the primary commerce and fulfillment orchestration layer. This implementation aligns the bpost Radial application with Eastern Mountain Sports' online retail business function.
Configuration focused on standard eCommerce modules including order capture and management, fulfillment orchestration, shipping and returns processing, and customer service order visibility. Implementers configured storefront connectors to surface order status and shipping information on EMS.com, while leveraging bpost Radial capabilities for warehouse and carrier orchestration. The bpost Radial application was used to manage transaction lifecycle events and fulfillment workflows consistent with typical eCommerce functional terminology.
Operational coverage targeted the online sales channel and the digital commerce and fulfillment teams, with governance centered on centralized order operations and exception handling workflows. Integrations were implemented at the storefront layer and with backend commerce touchpoints to synchronize orders, shipment status, and return events with site customer facing pages. Ongoing operation of bpost Radial supports Eastern Mountain Sports' eCommerce business function and web order management processes.
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eCommerce | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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