List of Epicor Retail Cloud Customers
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United States
Since 2010, our global team of researchers has been studying Epicor Retail Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor Retail Cloud for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor Retail Cloud for Retail Management include: Eastern Mountain Sports, a United States based Retail organisation with 1000 employees and revenues of $400.0 million, Charming Charlie, a United States based Retail organisation with 2500 employees and revenues of $300.0 million, Bradley Party & Variety, a United States based Retail organisation with 30 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor Retail Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Epicor Retail Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bradley Party & Variety | Retail | 30 | $2M | United States | Epicor | Epicor Retail Cloud | Retail Management | 2017 | n/a |
In 2017, Bradley Party & Variety implemented Epicor Retail Cloud as its Retail Management solution. The deployment used Epicor Retail Cloud in a cloud-hosted configuration to centralize store and back-office operations for the single-store retailer based in Bethesda, Maryland. The project was executed on an accelerated timeline, and the implementation reached production and went live in three weeks, reflecting a rapid configuration and cutover approach suitable for small retail operations.
Functional scope focused on core Retail Management capabilities, including point of sale, inventory management, pricing and promotions, and a centralized product catalog, enabling transactional checkout and inventory oversight across the store and stockroom. Configuration emphasized standard merchandising and transaction workflows, staff-facing POS interfaces, and basic reporting for daily sales and inventory levels. Governance centered on store-level operational ownership with simplified configuration controls and a quick rollout that limited phased change management given the short implementation window.
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Charming Charlie | Retail | 2500 | $300M | United States | Epicor | Epicor Retail Cloud | Retail Management | 2015 | n/a |
In 2015 Charming Charlie implemented Epicor Retail Cloud to centralize point of sale and retail operations in a cloud-hosted architecture. Epicor Retail Cloud was provisioned as Epicor Retail Store POS in the Cloud to support store POS, transactional processing, and enterprise retail management across Charming Charlie's store footprint and corporate retail operations. The deployment aligns with Retail Management functional requirements and supports extensibility for future retail features.
Deployment emphasized cloud-native capabilities including site replication, business continuity and disaster recovery to reduce the need for extensive capital investments and to provide global scale support. Functional capabilities called out in the implementation include the Epicor Retail Store POS in the Cloud, extensibility, faster time to market and speed to value. Governance shifted away from a traditional 'managing IT' model toward leveraging the cloud to support growth and agility, enabling IT to concentrate on product assortments, store execution and customer-facing strategies as stated by John Hnanicek, SVP CIO. The narrative ties Charming Charlie, Epicor Retail Cloud, Retail Management and core business functions of store operations, merchandising and corporate IT into a cloud-first retail operations model.
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Eastern Mountain Sports | Retail | 1000 | $400M | United States | Epicor | Epicor Retail Cloud | Retail Management | 2015 | n/a |
In 2015, Eastern Mountain Sports implemented Epicor Retail Cloud as its primary platform for Retail Management, deploying a cloud based SaaS solution selected by its parent Vestis Retail Group to support sporting goods retail operations. The implementation positioned Epicor Retail Cloud as the central system of record for store and merchandising operations across the EMS store base and corporate merchandising teams.
The deployment emphasized core Retail Management modules, including point of sale, merchandising and assortment management, inventory and replenishment, pricing and promotions, centralized product catalog and basic order management. Configuration work focused on retail workflows for store transactions, replenishment logic and promotion lifecycle management, with automation applied to inventory visibility and price updates to align store operations with merchandising plans.
Architecturally the solution was delivered as a cloud hosted SaaS platform, providing a centralized data model for multi site retail reporting and operational control. The implementation was scoped to support store operations, corporate merchandising and supply chain planning functions, enabling unified master product data and transactional visibility across EMS locations and corporate hubs.
Governance and process changes concentrated on centralized master data management, role based access for store and corporate users and standardized promotion and pricing approval workflows. Rollout sequencing followed a staged store and head office approach to minimize operational disruption while embedding Epicor Retail Cloud into core Retail Management processes.
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Buyer Intent: Companies Evaluating Epicor Retail Cloud
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