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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Eastern Optx
Location
401 Bordentown Hedding Road Suite A,
Bordentown, 8505, NJ,
United States
Website
https://www.eastern-optx.com/
Phone
1 877-870-6789
Artw industry
Manufacturing
Employee
Revenue

Eastern Optx Technographics

Eastern Optx Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Eastern Optx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Eastern Optx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Eastern Optx has purchased the following applications: Stripe Payments for Payment Processing in 2022, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2011, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Eastern Optx is running and its propensity to invest more and deepen its relationship with Stripe , CardConnect , Parker Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Eastern Optx revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastern Optx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Eastern Optx Tech Stack and Enterprise Applications

Eastern Optx ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2022 2022
In 2022 Eastern Optx implemented Stripe Payments on its public website to enable online payment capture for its manufacturing business. The deployment of Stripe Payments is focused on web checkout functionality, aligning the Payment Processing capability with the companys direct-to-customer sales channel and order-to-cash flow. The implementation centers on API-driven payment capture for card and digital wallet acceptance, tokenization of payment credentials to limit card data exposure, and merchant settlement routing to the companys bank accounts. Integration work tied Stripe Payments into the website checkout and the firms finance and reconciliation workflows, and operational governance emphasized payment reconciliation, merchant settlement cadence, and controls for cardholder data handling to maintain PCI scope within a small 10 employee environment.
Payment Processing ERP 2019 2019
Eastern Optx AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Parker Software Legacy WhosOn Hybrid Chat Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, Eastern Optx implemented WhosOn Hybrid Chat on its website. Eastern Optx deployed WhosOn Hybrid Chat in the Chatbots and Conversational AI category to provide website-based customer engagement and inbound lead capture for the manufacturing business. The implementation is delivered as a website-embedded chat widget configured to present proactive invites, capture visitor context, and route conversations to human agents. Eastern Optx positioned the application to support customer service and sales inquiry workflows across its United States operations. The WhosOn Hybrid Chat implementation leverages hybrid routing, combining automated conversational flows with live agent escalation, consistent with Chatbots and Conversational AI functional patterns. Configuration elements include scripted bot dialogues, visitor tracking, and agent transfer rules, enabling a small internal team to manage inbound chats and first-response staffing. Operational governance is maintained internally by Eastern Optx, covering chat configuration, conversation scripts, and escalation procedures to agents. The deployment emphasizes web channel engagement and real-time support, and no external system integrations are documented in the available source.
Eastern Optx CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2019 2019
In 2019 Eastern Optx deployed CallRail Call Tracking on its website to capture inbound call activity. The deployment aligns with the Call Tracking and Recording category and was positioned to support marketing and sales lead attribution for the US based manufacturing company. CallRail Call Tracking was implemented at the website level using client side instrumentation to enable dynamic number insertion, call event capture, call recording and session attribution to web visits. Functional capabilities surfaced include call tracking, call recording, and analytics on caller sessions, which are used by marketing and sales teams at the 10 employee firm. Governance adjustments focused on routing call leads into existing lead handling and attribution workflows, centralizing call intelligence within marketing operations for follow up and reporting.
Eastern Optx IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Eastern Optx CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Eastern Optx

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Eastern Optx Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eastern Optx IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eastern Optx digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Eastern Optx Technographics
Eastern Optx is a Manufacturing organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Eastern Optx operates a diverse technology stack with applications such as Stripe Payments, WhosOn Hybrid Chat and CallRail Call Tracking, covering areas like Payment Processing, Chatbots and Conversational AI and Call Tracking and Recording.
Eastern Optx has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Parker Software and CallRail.
Eastern Optx recently adopted applications including Stripe Payments in 2022, Google Cloud Platform (GCP) in 2022 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eastern Optx’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Eastern Optx’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eastern Optx technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.