Taguig, 1634,
Philippines
EastWest Bank Technographics
EastWest Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EastWest Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6800 EastWest Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EastWest Bank has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Manatal ATS for Applicant Tracking System in 2020, Temenos T24 for Core Banking in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EastWest Bank is running and its propensity to invest more and deepen its relationship with Intuit , Manatal , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EastWest Bank revenues, which have grown to $729.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EastWest Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EastWest Bank Tech Stack and Enterprise Applications
EastWest Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, EastWest Bank implemented Intuit Quickbooks Enterprise as its ERP Financial application. The initial implementation was scoped to support core finance and payroll operations, with visible usage at branch-level operations including the Tacloban site where payroll processing and document handling were active parts of daily operations.
The Intuit Quickbooks Enterprise deployment focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, payroll processing, document management, and financial reporting. Configuration work emphasized payroll workflows and timely document management, along with data collection and analysis capabilities to support branch finance tasks and reconciliations.
Operational coverage centered on finance and payroll business functions, extending to branch operations and back-office accounting teams. Governance and process changes prioritized standardized payroll procedures and tighter document control for branch staff, with role-based access and procedural handoffs to align customer-facing transaction records and internal accounting processes.
The narrative centers on EastWest Bank, Intuit Quickbooks Enterprise, ERP Financial and the finance and payroll functions that were implemented in 2013, reflecting a focused adoption of an ERP Financial system to institutionalize payroll and core accounting workflows.
|
EastWest Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Manatal | Legacy | Manatal ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, EastWest Bank implemented Manatal ATS as its Applicant Tracking System. Manatal ATS is deployed as the bank's career site ATS and is used to publish job openings on the EastWest Bank careers page, supporting Talent Acquisition and HR recruitment workflows.
Configuration centers on core Applicant Tracking System capabilities including job requisition management, career site job posting, candidate application tracking, resume parsing and candidate profile consolidation, and recruiter and hiring manager collaboration. The Manatal ATS instance is configured to automate screening stages and to centralize applicant records for consistent sourcing and interview orchestration.
Operational coverage is focused on corporate Talent Acquisition and HR teams in the Philippines, with the system embedded into EastWest Bank's public careers page to capture external applications. Governance and process changes introduced structured requisition approval steps and recruiter ownership workflows to standardize candidate intake, interview handoffs, and offer coordination.
|
EastWest Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, EastWest Banking Corporation implemented Temenos T24 as a Temenos SaaS deployment to modernize its Core Banking platform. The initiative targets Retail, SME, and Corporate operations and consolidates core processing for more than 3 million customers across 400 branches nationwide.
The Temenos T24 implementation configures core functional modules for customer accounts, deposits, lending, payments, and trade finance, while retaining extensibility to support Wealth Management. The SaaS architecture centralizes ledger and customer data, standardizes product catalogs and pricing, and enables API-first workflows that support faster product configuration and operational automation consistent with Core Banking requirements.
As a cloud-delivered Core Banking solution, Temenos T24 is provisioned to integrate with fintech partners and external payments channels, supporting omnichannel delivery through mobile, branch, and customer support systems. Operational coverage spans nationwide banking functions in the Philippines across retail, corporate, and SME business lines, consolidating transaction processing and servicing onto the Temenos platform.
Governance and rollout emphasize centralized data governance, API-led integration patterns, and alignment of IT and product teams to cloud release cadences to accelerate product innovation and improve resilience. The deployment is positioned to enhance customer experience, increase agility, and provide scalable infrastructure through Temenos SaaS while enabling EastWest to pursue new customer segments and digital services.
|
|
|
|
|
Loan Management | ERP Services and Operations |
|
2018 | 2018 |
|
EastWest Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2019 | 2019 |
|
EastWest Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
EastWest Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
EastWest Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
EastWest Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2012 | 2012 |
|
|
|
|
|
Risk Management | TRM |
|
2019 | 2020 |
|
EastWest Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
|
|
Database Management | IaaS |
|
2020 | 2020 |
|
EastWest Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at EastWest Bank
Apps Being Evaluated by EastWest Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | EastWest Bank | Evaluated | Relevantz | Base60 AML | AML, Fraud and Compliance | TRM |
| 2025-08-12 | EastWest Bank | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-06-03 | EastWest Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| 2025-04-21 | EastWest Bank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2024-09-18 | EastWest Bank | Evaluated |
|
|
ERP Financial | ERP |