AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Eaton Corporation Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Serrala Legacy Serrala FinanceSuite Accounts Payable AP Automation ERP Financial Management n/a 2010 2010
In 2010, Eaton Corporation implemented Serrala FinanceSuite Accounts Payable as an AP Automation solution to support accounts payable processing across maintenance, engineering, and indirect production functions. The Serrala FinanceSuite Accounts Payable deployment was positioned to manage MRO purchasing workflows tied to maintenance and production support. Serrala FinanceSuite Accounts Payable was configured to handle invoice processing, exception handling, automated approval workflows, and purchasing card reconciliation, aligning with standard AP Automation functional workflows. The implementation supported debit requests and shipping invoice processing for purchases, comparison price shopping for lowest cost parts and services, and maintained inventory and stocking for a maintenance tool crib. The solution integrated with Dolphin and SAP for invoice resolution and transactional controls, including blocked invoice releases using MRBR and review of PTS workflow for exceptions. Operational coverage included purchasing and shipping of materials to RTEFE and China, monthly purchasing card reporting, and transactional interactions tied to PM01 and PM02 work order creation, updates, and closeouts. Governance and process controls were formalized to include spreadsheet-based tracking for purchases and mechanics tool allowances, structured dispute resolution steps for invoice issues, and documented procedures for releasing blocked invoices and reconciling card purchases. The deployment linked Serrala FinanceSuite Accounts Payable AP Automation to Eaton Corporation accounts payable operations, embedding AP workflow orchestration into plant and maintenance procurement practices.
ERP Financial ERP Financial Management 2013 2014
ERP Financial ERP Financial Management 2020 2022
ERP Financial ERP Financial Management 2015 2016
Expense Management ERP Financial Management 2015 2015
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sterling Talent Solutions Legacy Sterling Background Check BackGround Screening HCM n/a 2016 2016
In 2016, Eaton Corporation implemented Sterling Background Check as a core BackGround Screening capability supplied by Sterling Talent Solutions. The deployment focused on embedding pre-employment screening into US hiring flows, covering executives, Development Program participants, interns, and both hourly and salaried hires, with operational emphasis on the Central West region. Sterling Background Check was configured to manage standard screening orchestration and pre-employment drug and background screenings, and to provide candidate status visibility within onboarding workflows. Configuration work centered on screening request initiation, results tracking, and handoffs to HR and hiring managers, aligning screening milestones with new hire start date requirements. The implementation was integrated with Taleo managed new hire documentation and aligned with existing TalentWise screening workflows used by HR staff, enabling coordinated handling of I-9s, relocation paperwork, and other pre-start tasks. Operational coverage included weekly new employee orientation scheduling and support for executive onboarding flows through coordination with the talent acquisition team and University Relations. Governance was organized through close partnership between executive talent acquisition, University Relations, hiring managers, and HR Services, with process redesign to streamline handoffs and interview scheduling. Outcomes recorded in operation included handling the onboarding of 200+ interns and development program individuals concurrently, reworking the entire onboarding process to better serve internal and external customers, implementing a new executive onboarding process, and revamping new employee orientation to improve the new hire experience.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
QAD Legacy QAD Adaptive ERP (ex MFG/PRO) Manufacturing ERP ERP Services and Operations n/a 2015 2015
In 2015, Eaton Corporation implemented QAD Adaptive ERP (ex MFG/PRO) as its Manufacturing ERP to support manufacturing and supply chain business functions. The QAD Adaptive ERP deployment was positioned to manage core production planning, inventory control, order management, and shop floor control across Eaton's manufacturing operations. Configuration work emphasized manufacturing modules such as material requirements planning, inventory management, and production scheduling, while ERP transactional functions were configured to integrate with financial posting and procurement workflows typical of a Manufacturing ERP. Automation of routine production and procurement workflows leveraged QAD Adaptive ERP capabilities to standardize execution across manufacturing processes. The QAD Adaptive ERP instance operated as part of Eaton's broader ERP portfolio alongside SAP and Oracle systems, and Eaton used BMC Control-M as a single workload automation platform to orchestrate ERP workloads including MFGPRO. Control-M provided centralized job scheduling and cross-system orchestration, enabling coordinated batch and integration processing among the companys enterprise applications and middleware. Governance and operational ownership rested with Eaton data center services and IT infrastructure teams, who centralized workload automation responsibilities to simplify scheduling and uptime management. Eaton reported that Control-M delivered outstanding uptime and gave the company confidence in supporting ERP workloads as technologies evolved, reflecting an operations level benefit for QAD Adaptive ERP workloads managed within that automation framework.
Software Licensing ERP Services and Operations 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Audio Video and Web Conferencing Collaboration 2018 2018
Audio Video and Web Conferencing Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2019
Product Information Management eCommerce 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2017
Customer Engagement CRM 2017 2017
Customer Experience CRM 2016 2016
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2020
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Treasury Management TRM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Eaton Corporation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Eaton Corporation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eaton Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eaton Corporation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Eaton Corporation Technographics
Eaton Corporation is a Manufacturing organization based in United States, with around 27424 employees and annual revenues of $6.85 billion.
Eaton Corporation operates a diverse technology stack with applications such as Serrala FinanceSuite Accounts Payable, Sterling Background Check and QAD Adaptive ERP (ex MFG/PRO), covering areas like AP Automation, BackGround Screening and Manufacturing ERP.
Eaton Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Serrala, Sterling Talent Solutions and QAD.
Eaton Corporation recently adopted applications including Flexera Revenera in 2022, Zoom in 2021 and Oracle Moat in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Eaton Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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