Las Vegas, 89169, NV,
United States
EBET Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EBET and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 EBET employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EBET has purchased the following applications: Captain Up Platform for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EBET is running and its propensity to invest more and deepen its relationship with Captain up or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EBET revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EBET intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Captain up | Legacy | Captain Up Platform | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, EBET signed an agreement to deploy the Captain Up Platform, a Customer Engagement application providing gamified in-play challenges, achievements and a rewards shop to support player engagement across its esports wagering portfolio. The Captain Up Platform implementation is scoped to EBET brands and targets CRM and loyalty processes to drive player engagement and retention across United States and international markets.
The implementation uses a SaaS deployment model announced in May 2022, with the Captain Up Platform configured to deliver in-play challenges, achievement tracking and a rewards shop for redemption workflows. Functional configuration emphasizes gamification modules aligned to CRM and loyalty workflows, including challenge orchestration, achievements ledger and a customer-facing rewards catalog to be surfaced to players.
Operational coverage explicitly targets CRM and loyalty business functions across EBET brands within the esports wagering product line, and the platform is positioned to work alongside existing wagering and customer management processes to coordinate challenges, rewards issuance and loyalty lifecycle events. Governance and rollout were announced in May 2022, and the SaaS deployment was expected to increase engagement and lifetime value as part of EBETs ongoing player retention activities.
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