List of Captain Up Platform Customers
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Since 2010, our global team of researchers has been studying Captain Up Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Captain Up Platform for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Captain Up Platform for Customer Engagement include: PLAYTECH PLC, a United Kingdom based Professional Services organisation with 5900 employees and revenues of $1.78 billion, Strendus, a Mexico based Leisure and Hospitality organisation with 120 employees and revenues of $30.0 million, Captain Up, a Israel based Professional Services organisation with 120 employees and revenues of $23.0 million, EBET, a United States based Leisure and Hospitality organisation with 28 employees and revenues of $7.0 million, Versus Spain, a Spain based Leisure and Hospitality organisation with 15 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Captain Up Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Captain Up | Professional Services | 120 | $23M | Israel | Captain up | Captain Up Platform | Customer Engagement | 2012 | n/a |
In 2012, Captain up implemented the Captain Up Platform on its website. The Captain Up Platform is deployed as a Customer Engagement solution to centralize on-site user engagement for the professional services firm. The deployment is web centric and embedded into public pages to capture user actions and surface engagement features.
Configuration emphasis focused on engagement modules such as points, badges, leaderboards and social sharing, aligning with standard Customer Engagement functional workflows. Operational control and campaign governance are managed by the company's marketing team through on-site configuration and content release processes, with rollout limited to the public website. The Captain Up Platform implementation supports user segmentation and event driven engagement workflows tied to website interactions, and it is administered directly by internal staff.
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EBET | Leisure and Hospitality | 28 | $7M | United States | Captain up | Captain Up Platform | Customer Engagement | 2022 | n/a |
In 2022, EBET signed an agreement to deploy the Captain Up Platform, a Customer Engagement application providing gamified in-play challenges, achievements and a rewards shop to support player engagement across its esports wagering portfolio. The Captain Up Platform implementation is scoped to EBET brands and targets CRM and loyalty processes to drive player engagement and retention across United States and international markets.
The implementation uses a SaaS deployment model announced in May 2022, with the Captain Up Platform configured to deliver in-play challenges, achievement tracking and a rewards shop for redemption workflows. Functional configuration emphasizes gamification modules aligned to CRM and loyalty workflows, including challenge orchestration, achievements ledger and a customer-facing rewards catalog to be surfaced to players.
Operational coverage explicitly targets CRM and loyalty business functions across EBET brands within the esports wagering product line, and the platform is positioned to work alongside existing wagering and customer management processes to coordinate challenges, rewards issuance and loyalty lifecycle events. Governance and rollout were announced in May 2022, and the SaaS deployment was expected to increase engagement and lifetime value as part of EBETs ongoing player retention activities.
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PLAYTECH PLC | Professional Services | 5900 | $1.8B | United Kingdom | Captain up | Captain Up Platform | Customer Engagement | 2019 | n/a |
In 2019, PLAYTECH PLC launched the Level Up gamification product within its Playtech BGT Sports business, powered by the Captain Up Platform. The deployment positioned Captain Up Platform as the core gamification engine embedded into sportsbook and casino offerings, classified under the Customer Engagement category to support CRM and marketing-driven player engagement strategies.
Level Up implemented real-time challenges, trophies and rewards as primary functional modules, delivering event-driven challenge orchestration, trophy and points management, and reward redemption workflows. Captain Up Platform provided configurable challenge templates and rules engines that allowed PBS marketing teams to author, schedule and modify campaigns without code, aligning gamification mechanics with promotional calendars and in-play events.
The solution was introduced to operators globally to drive retention and engagement, and it was integrated into PBS CRM and marketing workflows and player engagement channels to surface challenges and rewards in real time. Operational ownership centered on CRM and marketing functions within operator partnerships, with rollout focused on embedding Captain Up Platform into sportsbook and casino product flows and configuring campaign controls for localized operator requirements.
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Leisure and Hospitality | 120 | $30M | Mexico | Captain up | Captain Up Platform | Customer Engagement | 2020 | n/a |
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Leisure and Hospitality | 15 | $3M | Spain | Captain up | Captain Up Platform | Customer Engagement | 2022 | n/a |
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