EBS d.a.c.
10 Molesworth Street,
Dublin, D02 R126,
Ireland
Dublin, D02 R126,
Ireland
353 1 665 8000
Banking and Financial Services
EBS d.a.c. Technographics
EBS d.a.c. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EBS d.a.c. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 EBS d.a.c. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EBS d.a.c. has purchased the following applications: Strandum HR for Core HR in 2013, Cisco Unified IP Phones for PBX, VoiP and Phone Systems in 2008, Adobe Experience Manager for Digital Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EBS d.a.c. is running and its propensity to invest more and deepen its relationship with Strandum , SD Worx , Clockwise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EBS d.a.c. revenues, which have grown to $375.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EBS d.a.c. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EBS d.a.c. Tech Stack and Enterprise Applications
EBS d.a.c. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Strandum | Legacy | Strandum HR | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, EBS d.a.c. implemented Strandum HR as its Core HR solution to centralize HR case handling and workforce reporting for the Ireland-based banking organization. The Strandum HR deployment served as the primary system for day to day HR administration and employee record management across the company.
The implementation emphasized case management for the HR mailbox and operational query handling, with Strandum HR used to process HR, payroll, and system related queries. Functional capabilities configured included high volume operational reporting such as headcount by department, turnover, sick leave, promotions, salary and performance appraisal reporting, redundancy and pension administration support, leave administration including sick and maternity leave, social welfare processing, and benefits administration for schemes such as Taxsaver, Bike to Work and health insurance. The team also used Strandum HR for training, systems testing, and routine HR systems stewardship.
Strandum HR operated alongside Clockwise as part of the HR systems portfolio, with shared responsibilities for system testing and user training across HR operations. Operational coverage included HR advisors, the HR team, senior management reporting consumers, payroll touchpoints, and interfaces to wider employee lifecycle workflows, while also supporting interactions with AIB HR Direct during the harmonisation process.
Governance and process controls were reinforced through standardized documentation procedures for leave and benefits, structured note taking for negotiations and hearings including meetings with Unite trade union, and formalized support for grievance and appeal workflows. The implementation integrated Strandum HR into existing HR operations to sustain administrative continuity during merger related harmonisation activities and ongoing HR service delivery.
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Payroll | HCM |
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2005 | 2006 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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EBS d.a.c. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Avaya VoIP | Cisco Unified IP Phones | PBX, VoiP and Phone Systems | Collaboration | n/a | 2008 | 2009 |
In 2008, EBS d.a.c. deployed Cisco Unified IP Phones as its enterprise telephony platform, adopting Cisco Unified IP Phones within the PBX, VoiP and Phone Systems category and moving off an Avaya VoIP environment. The deployment centered on IP telephony as the primary voice channel across a multi‑location banking environment, with Cisco Unified IP Phones serving as the end point family for users and contact centre agents.
The implementation surface included core Cisco Unified Communications Manager services, Cisco Unity voicemail functionality, call recording and ICM call centre capabilities, together with support for video and fax services. Configuration work encompassed endpoint provisioning and programming, call routing and dial plan configuration, and operational workflows for adds, moves and changes on the Cisco voice platform.
Integrations explicitly supported in the program included Active Directory based account and user provisioning workflows for telephony identity and access, and interworking with the Cisco VC product suite for video conferencing. The solution integrated call recording and ICM for contact centre operations and was delivered as a multi‑site VoIP architecture with centrally managed call control and distributed endpoints.
Governance and operational process changes were formalized under ITIL practices, with IT staff designated as process owners for Incident, Change, Problem and Knowledge management. Change request management procedures were implemented, including requirement definition with stakeholders, prioritization, change documentation, maintenance of network inventory and formal change information forms to support deployment and ongoing operations.
Operational support was anchored by a centralized service desk functioning as single point of contact for end users, handling ticket logging, remote diagnostics and escalation for voice incidents. Service desk responsibilities included user account lifecycle tasks, coordination of telephony changes, and the managed transition activities required to integrate EBS telephony with AIB systems during the move from Avaya to Cisco infrastructure.
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EBS d.a.c. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
In 2017, EBS d.a.c. deployed Adobe Experience Manager as its Digital Asset Management solution. The implementation is focused on managing and delivering digital assets used on the company website, centralizing images, documents, and marketing collateral to support customer-facing pages and online communications.
Adobe Experience Manager is configured to provide a centralized asset repository with metadata management, version control, tagging, search, automated rendition generation, and publishing workflows. The configuration emphasizes web content delivery patterns consistent with Digital Asset Management use cases, enabling authors to select and publish assets directly into site templates and pages managed through the same platform.
Operational responsibility sits with marketing and digital content teams who use role based access controls and approval flows to govern asset lifecycle and publishing. The deployment scopes site asset provisioning, authoring workflows, and runtime delivery to the EBS website, with governance processes to manage metadata, permissions, and content staging prior to live publication.
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EBS d.a.c. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2005 | 2006 |
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Customer Experience | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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EBS d.a.c. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2012 | 2012 |
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EBS d.a.c. PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2018 |
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EBS d.a.c. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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EBS d.a.c. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at EBS d.a.c.
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance | Director | Finance | |
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Head of Finance | Director | Finance | |
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Financial Services Manager | Manager | Finance | |
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Apps Being Evaluated by EBS d.a.c. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EBS d.a.c. IT executives and key decision makers. This section highlights EBS d.a.c.'s latest recorded technology evaluations, including Equiniti MMX for Complaint Management on 2025-10-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EBS d.a.c. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-02 | EBS d.a.c. | Evaluated | Equiniti Group | Equiniti MMX | Complaint Management | CRM |
FAQ - APPS RUN THE WORLD EBS d.a.c. Technographics
EBS d.a.c. is a Banking and Financial Services organization based in Ireland,
with around 380 employees and annual revenues of $375.0 million.
EBS d.a.c. operates a diverse technology stack with applications such as
Strandum HR, Cisco Unified IP Phones and Adobe Experience Manager,
covering areas like Core HR, PBX, VoiP and Phone Systems and Digital Asset Management.
EBS d.a.c. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Strandum, Cisco Systems and Adobe Systems.
EBS d.a.c. recently adopted applications including
OneTrust CookiePro in 2022, OneTrust Cookie Consent in 2021 and Medallia Kampyle in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EBS d.a.c.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EBS d.a.c.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EBS d.a.c. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.