EBSCO Publishing
10 Estes Street,
Ipswich, 1938, MA,
United States
Ipswich, 1938, MA,
United States
1 978-356-6500
Professional Services
EBSCO Publishing Technographics
EBSCO Publishing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EBSCO Publishing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 EBSCO Publishing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EBSCO Publishing has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2011, 6sense Account Engagement Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EBSCO Publishing is running and its propensity to invest more and deepen its relationship with Oracle , Packet Tide , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EBSCO Publishing revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EBSCO Publishing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EBSCO Publishing Tech Stack and Enterprise Applications
EBSCO Publishing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, EBSCO Publishing implemented Oracle NetSuite ERP. The deployment targeted ERP Financial capabilities to centralize finance and accounting processes across the organization, and was scoped to support corporate finance functions including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting.
Configuration emphasized standard financial modules, chart of accounts harmonization, multi book accounting and period close orchestration, paired with role based access controls for finance and accounting teams. Oracle NetSuite ERP was deployed on its cloud based architecture to provide a unified transactional ledger and consolidated financial dataset aligned with ERP Financial requirements.
Operational coverage centered on finance and accounting business functions at EBSCO Publishing, underpinning month end close workflows, statutory reporting feeds, and audit traceability. Governance and process workstreams focused on centralized financial controls, standardized account structures, and configuration driven workflow automation to enforce consistent financial procedures.
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EBSCO Publishing Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, EBSCO Publishing deployed Packet Tide ExpressionEngine CMS (ex EllisLab) as the content platform for its public website. The Packet Tide ExpressionEngine CMS implementation is the primary Web Content Management platform used to author, stage, and publish web content across the corporate site.
The implementation leverages ExpressionEngine core capabilities such as channel based content modeling, template driven presentation, member and role based access controls, and asset management to support structured authoring and templating workflows. The deployment follows a typical PHP application and relational database architecture for ExpressionEngine, and the Packet Tide ExpressionEngine CMS instance is configured to manage entry types, templates, and publishing schedules aligned to editorial processes.
Operational coverage is focused on the public-facing site and content operations, with the Packet Tide ExpressionEngine CMS used by marketing and editorial teams to manage pages, articles, and media assets. Integrations are limited in the source context, so the narrative centers on the CMS serving as the central content repository and delivery engine for web content managed through the Web Content Management platform.
Governance for the EBSCO Publishing Packet Tide ExpressionEngine CMS Web Content Management deployment centers on role based publishing approvals, template governance, and editorial workflow rules that enforce staging and publishing controls. Ongoing responsibilities include template maintenance, content lifecycle management, and editorial role enforcement to sustain consistent site content quality.
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Web Content Management | Content Management |
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2020 | 2020 |
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EBSCO Publishing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, EBSCO Publishing deployed the 6sense Account Engagement Platform as part of an Account Based Marketing implementation on its public website. The 6sense Account Engagement Platform is instrumenting site traffic to enable account identification and to surface account-level intent signals that feed marketing and demand generation workflows. This placement establishes the 6sense Account Engagement Platform as the primary ABM engine for web-based account discovery and digital engagement across EBSCO Publishing's customer-facing properties.
The implementation follows a web instrumentation architecture that captures visitor behavior to support account scoring, intent detection, web personalization, and engagement orchestration consistent with Account Based Marketing capabilities. Functional emphasis is on account identification, intent signal aggregation, campaign orchestration, and routing of qualified accounts into marketing operations and sales engagement processes. Governance is organized around marketing operations to embed ABM playbooks and standardize how account insights from the 6sense Account Engagement Platform are operationalized across marketing and demand generation.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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EBSCO Publishing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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EBSCO Publishing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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EBSCO Publishing PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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EBSCO Publishing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EBSCO Publishing
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Product Management, eBooks | Director | Finance | |
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Senior Vice President of Business Development and Strategy | VP | Sales | |
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Executive Vice President, Product Management, Business Development & Customer Satisfaction | VP | Customer Service | |
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Apps Being Evaluated by EBSCO Publishing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EBSCO Publishing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EBSCO Publishing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD EBSCO Publishing Technographics
EBSCO Publishing is a Professional Services organization based in United States,
with around 5000 employees and annual revenues of $2.00 billion.
EBSCO Publishing operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Packet Tide ExpressionEngine CMS (ex EllisLab) and 6sense Account Engagement Platform,
covering areas like ERP Financial, Web Content Management and Account Based Marketing.
EBSCO Publishing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Packet Tide and 6sense.
EBSCO Publishing recently adopted applications including
6sense Account Engagement Platform in 2023, OneTrust Cookie Consent in 2021 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EBSCO Publishing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EBSCO Publishing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EBSCO Publishing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.