Ec2I
18-19 Aviation Way Southend Airport,
Southend-On-Sea, SS2 6UN,
United Kingdom
Southend-On-Sea, SS2 6UN,
United Kingdom
44 17 0254-1311
Manufacturing
Ec2I Technographics
Ec2I Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ec2I and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Ec2I employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ec2I has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, IgniteTech Xinet for Digital Asset Management in 2009, Hubspot CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ec2I is running and its propensity to invest more and deepen its relationship with HubSpot , IgniteTech , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ec2I revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ec2I intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ec2I Tech Stack and Enterprise Applications
Ec2I AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ec2I deployed Hubspot Live Chat, implementing a Chatbots and Conversational AI solution on its public website. The implementation places the Hubspot Live Chat widget on ec2i.biz to capture inbound visitor inquiries and present proactive messaging to site visitors.
Hubspot Live Chat is configured to provide real-time messaging, programmable bot flows for initial qualification, canned responses and contact capture to enrich visitor records. The configuration uses chat routing rules and agent presence settings to direct conversations to customer-facing sales and support users, and it captures offline messages when live agents are unavailable.
Operational coverage is focused on the company website and customer-facing teams in the United Kingdom, supporting sales inquiry qualification and basic customer support workflows. Governance is structured around chat routing, operating hour controls and scripted response libraries to standardize inbound chat handling and internal escalation paths.
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Ec2I Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Xinet | Digital Asset Management | Content Management | n/a | 2009 | 2009 |
In 2009, Ec2I deployed IgniteTech Xinet WebNative Suite to manage catalog production and multi-channel asset workflows for UK retail clients. Ec2I deployed IgniteTech Xinet as a Digital Asset Management solution to support marketing and catalog production functions in the United Kingdom.
The implementation centralized roughly seven terabytes of primary assets online, with additional nearline storage for archival material. The deployment used Xinet WebNative Suite DAM and workflow modules to organize asset ingestion, metadata indexing, version control, and automated task routing within catalog production pipelines.
Integrations included automated file transfers into Ec2I's MIS and orchestrated delivery to multi-channel retail feeds, enabling end to end file movement between creative teams and production systems. Operational coverage was concentrated on marketing and creative departments and the catalog production function serving UK retail clients.
Governance work established repository policies, standardized metadata and naming conventions, and workflow orchestration inside Xinet WebNative Suite to manage approvals and release cycles. Outcomes explicitly noted included improved access to assets and reduced production time through centralization and automation of file transfers.
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Web Content Management | Content Management |
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2020 | 2020 |
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Ec2I CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Ec2I deployed Hubspot CRM on its public website to centralize customer and prospect records and capture web-originating leads. Ec2I implemented Hubspot CRM as the companywide CRM for a 60 employee manufacturing firm operating from the United Kingdom, instrumenting the site to feed contacts directly into the system.
Configuration work focused on contact and company record standardization, embedded web forms for lead capture, sales pipeline stage configuration, and reusable email templates to support sales and marketing workflows. The Hubspot CRM implementation relied on built-in tracking and form capabilities to automate lead capture and map incoming interactions to contact records and pipeline stages.
Operational coverage was concentrated on sales and marketing teams, with governance centered on unified contact ownership and a lead qualification process to manage web-sourced opportunities. The rollout emphasized website integration, CRM adoption for front-line commercial users, and process refinements to ensure consistent lead routing and pipeline progression.
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Ec2I PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Ec2I IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ec2I
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ec2I Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ec2I IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ec2I digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ec2I Technographics
Ec2I is a Manufacturing organization based in United Kingdom,
with around 60 employees and annual revenues of $6.0 million.
Ec2I operates a diverse technology stack with applications such as
Hubspot Live Chat, IgniteTech Xinet and Hubspot CRM,
covering areas like Chatbots and Conversational AI, Digital Asset Management and CRM.
Ec2I has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot and IgniteTech.
Ec2I recently adopted applications including
Hotjar in 2022, HubSpot Ads in 2022 and Hubspot Marketing Automation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ec2I’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ec2I’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ec2I technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.