AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

ecotel communication Tech Stack and Enterprise Applications

ecotel communication Collaboration
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Previous System
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Market
VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, ecotel communication deployed Microsoft 365 to address Collaboration capabilities referenced on its public website. The implementation positioned Microsoft 365 as the primary cloud productivity and collaboration platform for the organization, aligning desktop and browser-based Office applications with corporate communication needs. The deployment emphasized core Collaboration capabilities typical of Microsoft 365, including cloud email and calendaring, real-time chat and meetings, document collaboration and intranet content, and user file synchronization. Configuration work focused on tenant-level administration, role-based access controls, and provisioning of user mailboxes, collaboration sites, and shared document libraries to support cross-functional teamwork. Operational coverage included internal communications and collaboration across business functions rather than a public-facing product change, with administrative governance delivered through Microsoft 365 administration workflows. ecotel communication’s public website references Microsoft 365 usage, indicating an enterprise adoption profile that centers on cloud productivity, secure content sharing, and centralized collaboration governance.
ecotel communication CRM
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Communi5 Legacy Communi5 Call Center Call Center CRM n/a 2021 2021
In 2021, ecotel communication deployed Communi5 Call Center, a Call Center application, as the OEM platform underpinning its cloud.phone offering for German business customers. The Communi5 Call Center implementation is embedded in ecotel's cloud.phone product to deliver Cloud PBX and enhanced telephony features, with architecture designed for rapid provisioning and geo redundant operation across ecotel service nodes. The deployment leverages core Communi5 Call Center capabilities such as automatic call distribution and queueing alongside Cloud PBX telephony functions to support contact management and operator workflows. Configuration work emphasized provisioning automation and contact routing logic typical of Call Center solutions, enabling ecotel to expose telephony and queuing functionality through its cloud.phone service catalog to business customers. Operational integration includes inferred Microsoft Teams connectivity and contact management workflows to extend enterprise telephony into unified communications scenarios, aligning the Communi5 Call Center application with customer service and enterprise communications functions. Governance and service operations were centralized within ecotel's cloud.phone product team, which manages lifecycle provisioning and geo redundant failover for the Communi5 Call Center platform.
Marketing Automation CRM 2022 2022
ecotel communication TRM
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Usercentrics Legacy Usercentrics Consent Management Platform (CMP) Governance, Risk and Compliance TRM n/a 2022 2022
In 2022, ecotel communication deployed Usercentrics Consent Management Platform (CMP) on its public website. The Usercentrics Consent Management Platform (CMP) is used as part of the company’s Governance, Risk and Compliance tooling to centralize web consent capture and consent record retention for site visitors. The implementation uses a client side consent banner and a website preference center configured for purpose based consent capture, consent logging and preference persistence, with administrative configuration for consent categories and retention settings. Operational coverage is the public web channel and the deployment directly touches marketing, legal and IT functions by providing standardized consent records, centralized preference management and controls to govern use of tracking technologies on the site.
ecotel communication IaaS
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VAR/SI
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Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at ecotel communication

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ecotel communication Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ecotel communication IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ecotel communication digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ecotel communication Technographics
ecotel communication is a Communications organization based in Germany, with around 277 employees and annual revenues of $118.0 million.
ecotel communication operates a diverse technology stack with applications such as Microsoft 365, Communi5 Call Center and Usercentrics Consent Management Platform (CMP), covering areas like Collaboration, Call Center and Governance, Risk and Compliance.
ecotel communication has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Communi5 and Usercentrics.
ecotel communication recently adopted applications including Hubspot Marketing Automation in 2022, Usercentrics Consent Management Platform (CMP) in 2022 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ecotel communication’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ecotel communication’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ecotel communication technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.