Covington, 70433, LA,
United States
Eddie Tourelle's Northpark Nissan Technographics
Eddie Tourelle's Northpark Nissan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eddie Tourelle's Northpark Nissan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Eddie Tourelle's Northpark Nissan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eddie Tourelle's Northpark Nissan has purchased the following applications: Netchex Hardware Clocks for Time Clock (Hardware) in 2023, Gubagoo ChatSmart for Chatbots and Conversational AI in 2017, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eddie Tourelle's Northpark Nissan is running and its propensity to invest more and deepen its relationship with Netchex , Gubagoo , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eddie Tourelle's Northpark Nissan revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eddie Tourelle's Northpark Nissan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eddie Tourelle's Northpark Nissan Tech Stack and Enterprise Applications
Eddie Tourelle's Northpark Nissan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netchex | Legacy | Netchex Hardware Clocks | Time Clock (Hardware) | HCM | n/a | 2023 | 2023 |
In 2023 Eddie Tourelle's North Park Nissan implemented Netchex Hardware Clocks as its Time Clock (Hardware) solution to automate time and attendance and payroll with Netchex. The deployment targeted the dealership site in Louisiana and centralized punch capture and time reporting for HR, payroll, and operations to improve visibility into PTO, manage multiple pay rates, and support compliance requirements.
Netchex Hardware Clocks were instrumented to feed punch data into Netchex time and attendance and payroll modules, creating an automated payroll feed and reducing manual entry. Functional capabilities implemented include automated punch tracking, PTO accrual visibility, configuration of multiple pay rates, and timekeeping records aligned with payroll processing workflows.
Operational scope covered HR and payroll functions across the dealership, with timekeeping data used for pay calculations and compliance monitoring. Governance changes focused on standardizing time capture at the point of clocking and routing time data into Netchex for approval and payroll processing, enabling consistent PTO visibility and multiple rate handling across employee types.
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Eddie Tourelle's Northpark Nissan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Eddie Tourelle's Northpark Nissan deployed Gubagoo ChatSmart on its public website to add an automated conversational layer for customer engagement. Gubagoo ChatSmart operates in the Chatbots and Conversational AI category and is used to capture inbound web leads and qualify prospects prior to live handoff.
The implementation is a web-embedded deployment, with the Gubagoo ChatSmart widget hosted on site pages and configuration administered through the Gubagoo ChatSmart management console. Functional capabilities implemented include conversational lead capture, qualifying question flows, and routing of prospects to dealership sales and service staff, reflecting common chat and conversational automation workflows for automotive dealers. Operational scope is confined to the Northpark Nissan website and supports online sales and service inquiry handling as part of front-line customer engagement processes. Governance is managed by dealership personnel who control chat availability, staffing, and content configuration through the vendor console.
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Eddie Tourelle's Northpark Nissan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Eddie Tourelle's Northpark Nissan deployed Hotjar on its public website to capture customer interaction data as part of its Customer Experience efforts. The Hotjar deployment was implemented as a client side JavaScript snippet embedded in the dealership website, providing site level behavioral analytics and feedback collection consistent with Customer Experience tooling.
Hotjar was configured to surface heatmaps, session recordings, conversion funnel observations, and on‑site feedback widgets to support marketing, digital sales, and online service workflows. Governance focused on operational use by web and marketing staff for UX optimization and form flow analysis, with standard site cookie consent and data collection controls applied to align tracking with privacy requirements.
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Eddie Tourelle's Northpark Nissan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Eddie Tourelle's Northpark Nissan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Eddie Tourelle's Northpark Nissan Executives
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