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Edelman Technographics
Edelman Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Edelman and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Edelman employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edelman has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2019, Lever by Employ for Applicant Tracking System in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edelman is running and its propensity to invest more and deepen its relationship with Oracle , Employ , Businessolver or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edelman revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edelman intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Edelman Tech Stack and Enterprise Applications
Edelman ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Edelman implemented Oracle PeopleSoft ERP as the central ERP Financial platform to standardize finance and HR transaction processing across newly onboarded business units. The deployment emphasized PeopleSoft Financial System capabilities alongside the PeopleSoft FSCM Application, aligning the Oracle PeopleSoft ERP implementation with statutory and local reporting requirements for new markets and entities.
Configuration work focused on delivered and customized functionality within the PeopleSoft Financial System and HR modules, with the IT team performing requirements gathering, detailed functional specifications, and custom interface and code designs. Automation was addressed through RPA and Power Automate to streamline repetitive workflows, and Power BI was used for consolidated reporting and analytics built against PeopleSoft data.
The implementation integrated Oracle PeopleSoft ERP with ServiceNow for ticketing and support workflows, Azure AD synchronization for HR identity provisioning, and multiple vendor systems through bespoke HR integrations, supporting finance, HR, and IT operational domains. Operational scope included onboarding new markets and entities, implementing local statutory controls, and delivering integrations to ancillary systems to maintain transactional integrity across departments.
Governance and rollout were managed by an internal IT senior business analyst function that served as liaison between business stakeholders and technical teams, led functional testing and fit gap analysis, and guided configuration of new entities within the PeopleSoft FSCM Application. The team maintained responsibility for ongoing enhancement of PeopleSoft HR integrations, specification of custom interfaces, and orchestration of cross-functional processes for finance and human capital management.
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Edelman HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Edelman implemented Lever by Employ as its Applicant Tracking System to support Talent Acquisition and onboarding processes. The initiative engaged stakeholders in HR, Recruiting, Finance, Compliance, Learning and Development, Business Continuity, Payroll and Benefits, and aligned with a Global Target Operating Model review.
The deployment provisioned two separate instances of Lever by Employ with outbound and inbound interfaces to the core HR system. Candidate workflows were configured to pair Lever Hire data with candidate documents captured via Adobe Sign templates. Adobe documents were transformed into readable files for direct import into the core HR system to eliminate duplicate data entry, and electronic signature sequences were standardized across recruiting and HR.
Integrations included Adobe Sign linked with Microsoft Teams and SharePoint for file sharing, and collaboration with the Active Directory team to address onboarding and offboarding gaps for employees and contingent workers. These integrations supported synchronized inbound data flows into the two Lever by Employ instances and ensured hiring documents moved downstream to payroll and benefits provisioning.
Training and rollout encompassed continent-level enablement sessions, with more than 500 users onboarded to the Adobe Sign portal and Lever technologies. New business process designs, document templates, and workflows were delivered to standardize recruiting operations globally, while the Global Target Operating Model team provided governance recommendations and stakeholder alignment across HR and recruiting functions.
Explicit operational outcomes included a reporting solution that avoided additional vendor licensing costs saving $20k annually, and collaboration with Active Directory that identified onboarding and offboarding gaps resulting in over $100k in savings. The implementation reduced double data entry between recruiting and the core HR system through automated document transformation and inbound interfaces.
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Benefits Administration | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2001 | 2001 |
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Payroll | HCM |
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2001 | 2001 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Edelman Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Edelman deployed Adobe Connect on their website to deliver client-facing virtual events and web conferencing. This deployment used Adobe Connect as the primary Audio Video and Web Conferencing solution for hosted webinars and interactive online meetings.
Edelman configured Adobe Connect to leverage persistent virtual rooms, webinar staging, attendee chat, screen sharing, recording and playback, polling, and content layout templates. The implementation emphasized reusable session templates and host controls to standardize event production and reduce setup time for recurring client briefings and external communications.
Adobe Connect was integrated directly into the corporate website to provide embedded session access and public event registration, enabling Edelman to present externally facing briefings and thought leadership sessions from the site. Operational ownership aligned with client services, PR, and marketing teams, with the application supporting external engagement workflows and client communications functions.
Governance focused on centralized host provisioning, role-based access and moderation controls, scheduled event workflows, and documented runbooks for session producers and moderators. Training and standardized operating procedures were established to ensure consistent use of Adobe Connect for audio video and web conferencing across client-facing event teams.
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2020 | 2020 |
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Edelman Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Edelman CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Edelman TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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Edelman IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Edelman
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director; Human Resources | Director | HR | |
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Senior Vice President, Talent Acquisition and HR Business Partner | VP | HR | |
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Vice President HRIS | VP | HR | |
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Vice President, Director, Human Resources | Director | HR | |
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VP HR | VP | HR | |
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CFO | CXO | Finance | |
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Chief Information & Technology Officer | CXO | IT | |
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Global President & COO | CXO | Finance | |
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VP, HR Creative & Digital | VP | HR | |
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Global HR, Vice President, Strategy and Operations | VP | HR | |
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Global Chief People Officer | CXO | HR | |
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VP, Global Payroll & HR Systems Operations | VP | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Managing Director Human Resources | Director | HR | |
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Senior Resource Director | Director | HR | |
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Head of US Talent Management and People Director | Director | HR | |
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Senior HCM Project Manager, PMO Shared Operations, Global IT | Director | IT | |
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SVP of People Operations | VP | HR | |
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Apps Being Evaluated by Edelman Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Edelman IT executives and key decision makers. This section highlights Edelman's latest recorded technology evaluations, including C3 AI Energy Management for ML and Data Science Platforms on 2025-09-24, ABB Ability for Enterprise Asset Management on 2025-03-13, and Microsoft Azure AI Platform for ML and Data Science Platforms on 2024-12-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Edelman digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-24 | Edelman | Evaluated | C3.ai | C3 AI Energy Management | ML and Data Science Platforms | AI Development |
| 2025-03-13 | Edelman | Evaluated | ABB Enterprise Software Group | ABB Ability | Enterprise Asset Management | ERP Services and Operations |
| 2024-12-02 | Edelman | Evaluated | Microsoft | Microsoft Azure AI Platform | ML and Data Science Platforms | AI Development |
FAQ - APPS RUN THE WORLD Edelman Technographics
Edelman is a Professional Services organization based in United States,
with around 6500 employees and annual revenues of $1.10 billion.
Edelman operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Lever by Employ and Adobe Connect,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Edelman has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and Adobe Systems.
Edelman recently adopted applications including
ELB Learning Asset Library in 2024, Hubspot Marketing Automation in 2021 and ADP Enterprise V6 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Edelman’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Edelman’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Edelman technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.