Zurich, 8058,
Switzerland
Edelweiss Air Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Edelweiss Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Edelweiss Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edelweiss Air has purchased the following applications: peoplefone SMS for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edelweiss Air is running and its propensity to invest more and deepen its relationship with Peoplefone or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edelweiss Air revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edelweiss Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peoplefone | Legacy | peoplefone SMS | Collaboration | Collaboration | UPGREAT | 2021 | 2021 |
In 2021, Edelweiss Air implemented peoplefone SMS as part of a broader peoplefone deployment that consolidated Collaboration and telephony and integrated with Microsoft Teams to secure 24/7 operational availability. The Swiss carrier engaged UPGREAT AG to install the solution, aligning the peoplefone platform and peoplefone SMS for operational messaging and unified calling inside Teams.
The technical scope emphasized telephony integration with Microsoft Teams and message orchestration using peoplefone SMS, taking advantage of peoplefone published capabilities such as SMS Reminder and an SMS API to support automated operational notifications. Configuration work focused on centralized provisioning of collaboration users, messaging workflows for operational alerts, and Teams-native call handling to maintain continuous availability.
Operational coverage targeted Edelweiss Air operational teams in Switzerland, consolidating collaboration and telephony for round the clock operational communications. Governance and rollout were delivered by UPGREAT AG under a flat rate commercial model, and the project delivered improved reliability and a predictable cost structure as reported.
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