List of peoplefone SMS Customers
Zurich, 8038,
Switzerland
Since 2010, our global team of researchers has been studying peoplefone SMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased peoplefone SMS for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using peoplefone SMS for Collaboration include: FIEGE Switzerland, a Switzerland based Transportation organisation with 205 employees and revenues of $62.0 million, Edelweiss Air, a Switzerland based Transportation organisation with 130 employees and revenues of $39.0 million, Ricardo, a Switzerland based Professional Services organisation with 108 employees and revenues of $37.0 million and many others.
Contact us if you need a completed and verified list of companies using peoplefone SMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The peoplefone SMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Edelweiss Air | Transportation | 130 | $39M | Switzerland | Peoplefone | peoplefone SMS | Collaboration | 2021 | UPGREAT |
In 2021, Edelweiss Air implemented peoplefone SMS as part of a broader peoplefone deployment that consolidated Collaboration and telephony and integrated with Microsoft Teams to secure 24/7 operational availability. The Swiss carrier engaged UPGREAT AG to install the solution, aligning the peoplefone platform and peoplefone SMS for operational messaging and unified calling inside Teams.
The technical scope emphasized telephony integration with Microsoft Teams and message orchestration using peoplefone SMS, taking advantage of peoplefone published capabilities such as SMS Reminder and an SMS API to support automated operational notifications. Configuration work focused on centralized provisioning of collaboration users, messaging workflows for operational alerts, and Teams-native call handling to maintain continuous availability.
Operational coverage targeted Edelweiss Air operational teams in Switzerland, consolidating collaboration and telephony for round the clock operational communications. Governance and rollout were delivered by UPGREAT AG under a flat rate commercial model, and the project delivered improved reliability and a predictable cost structure as reported.
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FIEGE Switzerland | Transportation | 205 | $62M | Switzerland | Peoplefone | peoplefone SMS | Collaboration | 2019 | n/a |
In 2019 FIEGE Logistik (Schweiz) AG implemented peoplefone SMS as part of a move to a cloud 3CX telephone system with peoplefone, with the installation delivered by Bouygues E&S InTec Schweiz AG and the project going live in November 2019. The deployment is recorded as a Collaboration application implementation and was explicitly targeted to integrate multiple locations and improve communications for logistics operations.
The implementation paired the peoplefone SMS capability with cloud 3CX telephony to provide unified communications functionality, combining voice PBX services with SMS Reminder and API driven notification capabilities. Configuration focused on centralizing telephony management in the cloud while enabling programmatic SMS notifications, aligning the peoplefone SMS application with standard Collaboration features such as call routing, centralized numbering administration, and automated message workflows.
Operational coverage concentrated on Switzerland and multiple FIEGE sites, with business functions impacted including logistics operations, dispatch, warehouse communications, and customer service. Bouygues E&S InTec Schweiz AG handled the technical rollout, which implies a coordinated cutover to cloud telephony and the provisioning of SMS channels for business notifications across the multi-site environment.
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Ricardo | Professional Services | 108 | $37M | Switzerland | Peoplefone | peoplefone SMS | Collaboration | 2020 | Open Circle Switzerland |
In 2020, Ricardo implemented peoplefone SMS as part of a broader Collaboration deployment that included peoplefone HOSTED and the peoplefone SOFTPHONE for telephony and unified communications. The deployment at the Swiss professional services firm consolidated cloud-hosted telephony and softphone endpoints to move voice and messaging onto the peoplefone platform.
Configuration centered on hosted telephony provisioning, softphone client rollout, and SMS messaging capabilities, with peoplefone SMS used to enable application-to-person and person-to-person text workflows. Functional modules implemented included telephony call control, softphone endpoint management, and SMS channel orchestration, supporting corporate communications and customer-facing communication workflows across Ricardo's operations.
The implementation was executed by ITIGO AG with Open Circle Switzerland listed as SI/VAR, covering system provisioning, user onboarding, and operational cutover. Ricardo reported increased flexibility and a reduction in telephony costs of about 25 percent following the peoplefone HOSTED and softphone deployment, and peoplefone SMS remains part of the vendor suite supporting Collaboration and telephony business functions.
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