Edinburgh Airport
1/24 Almond House, Almond Rd,
Edinburgh, EH12 9DN,
United Kingdom
Edinburgh, EH12 9DN,
United Kingdom
44 84 4448-8833
Transportation
Edinburgh Airport Technographics
Edinburgh Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Edinburgh Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Edinburgh Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Edinburgh Airport has purchased the following applications: SAP Business One for ERP Financial in 2019, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2011, Olark Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Edinburgh Airport is running and its propensity to invest more and deepen its relationship with SAP , Stripe , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Edinburgh Airport revenues, which have grown to $86.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edinburgh Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Edinburgh Airport Tech Stack and Enterprise Applications
Edinburgh Airport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Edinburgh Airport conducted a short term remediation engagement to stabilize an upgrade of SAP Business One, focused on finance and procurement workflows. The August 2019 to October 2019 contract involved resolving upgrade-related defects and working directly with Finance, Procurement and IT teams to propose and implement SAP standard solutions. The work targeted SAP Business One as the core ERP Financial application, aligning transactional finance operations and procurement requisition to pay sequences with standard product capabilities.
Engagement tasks included reviewing existing workaround finance processes, configuring SAP Business One standard modules and implementing new finance and procurement process flows. Specific functional work emphasized accounts payable controls, general ledger postings and purchase order to invoice matching, delivered through configuration and process standardization with internal SMEs and software suppliers. Governance changes focused on replacing bespoke workarounds with standard SAP Business One processes and coordinating handover across Finance, Procurement and IT during the short term rollout, with successful delivery of multiple standard procurement and finance processes.
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Payment Processing | ERP |
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2021 | 2021 |
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Edinburgh Airport HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2011 | 2011 |
In 2011, Edinburgh Airport deployed Eploy Applicant Tracking System on its website to support recruitment activities. Eploy Applicant Tracking System is used by Edinburgh Airport as an Applicant Tracking System,Candidate Relationship Management solution to manage applicant intake, online applications, and candidate communications across airport hiring teams.
The implementation focuses on career site integration and vacancy management, with configured modules for job posting, online application forms, candidate database management, CV parsing, and configurable applicant workflows. Standard Candidate Relationship Management capabilities are applied to segment talent pools, automate candidate emails, and maintain a searchable talent repository that supports ongoing sourcing and reengagement.
Operational responsibility sits with the airport recruitment and HR function, with the Eploy Applicant Tracking System embedded into the public careers site to capture applicants directly. Governance emphasizes structured application workflows and role based approval routing for hiring managers, while the deployment architecture centers on web based career site integration and recruitment lifecycle orchestration between the careers portal and the Eploy platform.
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Learning and Development | HCM |
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2018 | 2018 |
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Edinburgh Airport AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Edinburgh Airport implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat as a Chatbots and Conversational AI application to provide real time messaging and web chat support for passenger inquiries and frontline customer service. The implementation is embedded in the site front end as a chat widget and exposes session handling, visitor presence detection, and an agent-facing console.
Configuration emphasizes standard chat modules such as the web chat widget, agent console, canned responses, and chat transcripts to streamline inquiry handling and routing to customer service teams. Operational scope is centered on digital customer engagement on the airport website, with governance focused on chat handling workflows, agent access controls, and transcript review to support consistent service delivery.
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Edinburgh Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Edinburgh Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Edinburgh Airport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Edinburgh Airport Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Edinburgh Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Edinburgh Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Edinburgh Airport
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Finance Business Partner | Manager | Finance | |
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Senior Finance Business Partner | Manager | Finance | |
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Head of IT | Director | IT | |
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HR Director | Director | HR | |
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Senior Analytics and Experience Manager | Manager | IT | |
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Customer Relations Manager | Manager | Customer Service | |
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IT Operations Manager | Manager | IT | |
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Chief Financial Officer | CXO | Finance | |
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Head Of Finance | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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Director Of Operations | Director | Finance | |
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Head of HR | Director | HR | |
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Senior Human Resources Business Partner | Manager | HR | |
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Apps Being Evaluated by Edinburgh Airport Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Edinburgh Airport IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Edinburgh Airport digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Edinburgh Airport Technographics
Edinburgh Airport is a Transportation organization based in United Kingdom,
with around 750 employees and annual revenues of $86.0 million.
Edinburgh Airport operates a diverse technology stack with applications such as
SAP Business One, Eploy Applicant Tracking System and Olark Live Chat,
covering areas like ERP Financial, Applicant Tracking System, Candidate Relationship Management and Chatbots and Conversational AI.
Edinburgh Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Eploy and Olark.
Edinburgh Airport recently adopted applications including
Stripe Payments in 2021, Awin Affiliate Marketing in 2021 and Contentful Content Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Edinburgh Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Edinburgh Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Edinburgh Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.