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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Edwards Federal Credit Union
Location
44288 10Th St W,
Lancaster, 93534-4134, CA,
United States
Website
https://www.edwardsfcu.org/
Phone
1 661-952-5945
Artw industry
Banking and Financial Services
Employee
Revenue

Edwards Federal Credit Union Technographics

Edwards Federal Credit Union Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Edwards Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Edwards Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Edwards Federal Credit Union has purchased the following applications: NCR Voyix D3 for Digital Banking in 2016, DocuSign eSignature for Digital Signing in 2021, Eltropy Voice+ for Call Center in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Edwards Federal Credit Union is running and its propensity to invest more and deepen its relationship with NCR Voyix , DocuSign , Eltropy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Edwards Federal Credit Union revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Edwards Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Edwards Federal Credit Union Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NCR Voyix Legacy NCR Voyix D3 Digital Banking ERP Services and Operations n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eltropy Legacy Eltropy Voice+ Call Center CRM n/a 2024 2024
In 2024 Edwards Federal Credit Union implemented Eltropy Voice+ as a Call Center solution. The deployment leveraged Eltropy’s Unified Conversations Platform to unify voice with digital channels and to introduce skill-based routing within the credit union’s contact center. Eltropy Voice+ was configured to centralize member-facing communications and to align agent skills to inbound work, emphasizing unified conversations, skill-based agent routing, and digital channel blending to support contact center workflows. The implementation targeted the community credit union’s contact center and frontline agent operations, with governance focused on routing rule configuration and workflow change to support improved member service and agent productivity as stated by Eltropy. No external system integrations were disclosed.
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Edwards Federal Credit Union
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Edwards Federal Credit Union Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Edwards Federal Credit Union Technographics

Edwards Federal Credit Union is a Banking and Financial Services organization based in United States, with around 20 employees and annual revenues of $2.0 million.

Edwards Federal Credit Union operates a diverse technology stack with applications such as NCR Voyix D3, DocuSign eSignature and Eltropy Voice+, covering areas like Digital Banking, Digital Signing and Call Center.

Edwards Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NCR Voyix, DocuSign and Eltropy.

Edwards Federal Credit Union recently adopted applications including Eltropy Voice+ in 2024, DocuSign eSignature in 2021 and Google Tag Manager in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Edwards Federal Credit Union’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Edwards Federal Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Edwards Federal Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.