Los Angeles, 90024, CA,
United States
eHarmony Technographics
eHarmony Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eHarmony and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 eHarmony employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eHarmony has purchased the following applications: Jobvite for Recruiting, Applicant Tracking System in 2018, MicroStrategy ONE Analytics for Analytics and BI in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eHarmony is running and its propensity to invest more and deepen its relationship with Jobvite , MicroStrategy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eHarmony revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eHarmony intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eHarmony Tech Stack and Enterprise Applications
eHarmony HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, eHarmony implemented Jobvite on its public careers site, deploying the Jobvite application to support recruiting and candidate intake for the company. eHarmony is a 250 employee United States based professional services organization, and Jobvite was provisioned to centralize candidate capture from the corporate website and career pages.
The Jobvite implementation focused on core Recruiting,Applicant Tracking System capabilities, including career site integration, job posting and distribution, applicant tracking, requisition management, candidate workflow configuration, interview scheduling, and offer management. The deployment used Jobvite configuration to standardize application forms and candidate status workflows, and the Jobvite application provided recruiter-facing pipelines and hiring manager review queues.
Operational coverage centered on corporate recruiting, talent acquisition, and hiring managers, with the Jobvite integration embedded on the eHarmony website to source applicants directly into the ATS. The configuration emphasized role-based access and recruiter workflows, enabling structured handoffs between talent acquisition and hiring managers within the Jobvite platform.
Governance included centralized requisition approval patterns and configured hiring stages inside Jobvite, aligning recruiter actions and interview coordination to the application workflows. The implementation narrative reflects a web-integrated Jobvite deployment used to run recruiting operations at eHarmony, with Jobvite serving as the primary Recruiting,Applicant Tracking System for candidate lifecycle management.
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eHarmony Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, eHarmony deployed MicroStrategy ONE Analytics to establish real-time business reporting and centralized metric visibility. MicroStrategy ONE Analytics in the Analytics and BI category was used to address antiquated and time-consuming manual reporting processes and to provide consistent dashboards and mobile reporting across the organization. The deployment centered on delivering a single analytics surface for decision makers and operational teams.
The implementation produced a series of interactive dashboards and KPI visualizations that monitor key business metrics in real time on both desktop and mobile. MicroStrategy ONE Analytics was configured to support self-service reporting, operational dashboards, drill-down analysis, and scheduled distribution of reports, consolidating previously manual reporting workflows. These capabilities provided continuous visibility into performance indicators and customer signals.
Operationally the solution improved visibility into customer lifecycle indicators, enabling teams focused on retention and win-back initiatives to act on near real-time insights. MicroStrategy ONE Analytics supported cross-functional analytics across product, marketing, and customer operations, helping eHarmony maintain visibility into every aspect of their business. The company reports saving millions of dollars annually and achieving consistent customer retention and win-back outcomes.
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eHarmony Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, eHarmony deployed Microsoft 365 to provide enterprise Collaboration across its 250-employee organization. The deployment is surfaced alongside eHarmony's public website to support corporate collaboration and staff-facing content workflows.
The Microsoft 365 implementation centers on cloud-native productivity and collaboration services, including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file sync, and Microsoft Teams for real-time communication, with Azure Active Directory used for identity and access management. Microsoft 365 was configured to deliver core Collaboration functionalities such as group mailboxes, document co-authoring, team channels, and centralized intranet content, consistent with category-standard workflows.
Operational coverage is company-wide, spanning product, marketing, support, and corporate functions, with tenant-level administration, user provisioning, and policy controls established to manage identity and compliance settings. Governance emphasizes role-based access and centralized content lifecycle practices to align Collaboration usage with corporate policies, while the environment is maintained as a cloud-hosted Microsoft 365 tenant.
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eHarmony CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Campaign Management | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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eHarmony ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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eHarmony TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2014 | 2014 |
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eHarmony IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at eHarmony
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CTO | CXO | Finance | ||||
| VP Technical Operations | VP | IT | ||||
| Microstrategy Architect at eHarmony-Lead Business Intelligence Engineer | Manager | IT |
Apps Being Evaluated by eHarmony Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||