Housing association Eigen Haard
Arlandaweg 88,
Amsterdam, 1043 EX,
Netherlands
Amsterdam, 1043 EX,
Netherlands
31 20 680 1801
Construction and Real Estate
Housing association Eigen Haard Technographics
Housing association Eigen Haard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Housing association Eigen Haard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Housing association Eigen Haard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Housing association Eigen Haard has purchased the following applications: ZIG Dynamics Empire ERP for Real Estate Property Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Housing association Eigen Haard is running and its propensity to invest more and deepen its relationship with Zig , Reasult, a Planon Company , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Housing association Eigen Haard revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Housing association Eigen Haard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Housing association Eigen Haard Tech Stack and Enterprise Applications
Housing association Eigen Haard ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zig | Legacy | ZIG Dynamics Empire ERP | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Eigen Haard connected ZIG Dynamics Empire ERP to the DataRotonde of Info Support Real Estate Services, establishing a flexible integration layer for its core property systems. Eigen Haard is one of the largest housing associations in the Netherlands and is a member of the SWEMP partnership with four fellow corporations, the ZIG Dynamics Empire ERP installation supports their Amsterdam-based housing operations and central information management goals.
ZIG Dynamics Empire ERP was configured to consolidate primary Real Estate Property Management workflows, with implementation emphasis on tenancy management, maintenance and asset management, and financial transaction processing as the principal functional areas. Configuration work focused on reducing point-to-point interfaces inside the ERP, standardizing master data and process orchestration to allow a single system to run primary processes where possible.
The September 1, 2018 connection to the DataRotonde enabled ZIG Dynamics Empire ERP to exchange data with multiple external applications through a managed integration hub, providing flexible connections and interface abstraction. That integration preserved the existing ecosystem of linked applications while centralizing orchestration and data flows through the DataRotonde integration layer.
Information Management and Processes Manager Andrea van der Vaart framed the deployment as an effort to have primary processes run through one system as much as possible, reducing the risks associated with many direct links. The DataRotonde linkage is explicitly credited with making those connections more flexible and saving a lot of time and money for Eigen Haard.
|
|
|
|
|
Real Estate Property Management | ERP Services and Operations |
|
2018 | 2018 |
|
Housing association Eigen Haard AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Housing association Eigen Haard implemented Zendesk Chat as a resident-facing web chat capability within its Chatbots and Conversational AI deployment. The implementation uses the Zendesk Chat widget embedded on Eigen Haard's public website to capture and route inquiries from tenants and prospective residents to its service organization.
Zendesk Chat was configured to provide real-time web chat interactions, automated greetings, and agent queuing, consistent with common Chatbots and Conversational AI functional patterns. Configuration included session routing and agent handoff workflows, scripted responses for common queries, and transcript capture to support case follow up. The implementation emphasizes front-line customer service and contact center use, providing an initial conversational layer for resident support.
Captured chat transcripts and session metadata are used to feed operational service workflows and to create audit trails for follow up, without specification of downstream systems. Governance focuses on operating hours, chat escalation rules, and agent response responsibilities to align web chat interactions with existing tenant service processes.
|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2022 | 2022 |
|
Housing association Eigen Haard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Eigen Haard implemented Microsoft 365 for Collaboration. The deployment established Microsoft 365 as the primary collaboration and productivity platform for the housing association and is referenced in the organization website source code indicating active tenant use.
The Microsoft 365 implementation scoped core Collaboration capabilities, deploying Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real time collaboration, and OneDrive for Business for personal file storage. Tenant configuration would include Microsoft 365 service configuration and identity management through Azure Active Directory to enable single sign on, group based access, and centralized user provisioning.
References to Microsoft 365 on the Eigen Haard website suggest the platform supports both internal content publishing and employee collaboration workflows. Operational coverage aligns with corporate functions common to housing associations, including property management, maintenance, tenant services, finance, and HR, with platform use spanning office and field staff collaboration needs.
Governance and operational controls were implemented at the tenant level, covering SharePoint information architecture, site and permissions governance, retention and compliance settings, and end user adoption planning to standardize collaboration processes across departments. The narrative centers on Microsoft 365 as the Collaboration platform for Eigen Haard and reflects typical configuration, governance, and operational scope for a mid size housing association.
|
Housing association Eigen Haard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
Housing association Eigen Haard ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Housing association Eigen Haard PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Housing association Eigen Haard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Housing association Eigen Haard
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Application Manager | Manager | IT | |
|
|
|
Senior Application Manager | Manager | IT | |
|
Apps Being Evaluated by Housing association Eigen Haard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Housing association Eigen Haard IT executives and key decision makers. This section highlights Housing association Eigen Haard's latest recorded technology evaluations, including Legacy for Legacy System on 2025-04-25 and Manhattan WMS for Warehouse Management on 2025-04-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Housing association Eigen Haard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-25 | Housing association Eigen Haard | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-04-25 | Housing association Eigen Haard | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Housing association Eigen Haard Technographics
Housing association Eigen Haard is a Construction and Real Estate organization based in Netherlands,
with around 600 employees and annual revenues of $130.0 million.
Housing association Eigen Haard operates a diverse technology stack with applications such as
ZIG Dynamics Empire ERP, Zendesk Chat and Microsoft 365,
covering areas like Real Estate Property Management, Chatbots and Conversational AI and Collaboration.
Housing association Eigen Haard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zig, Zendesk and Microsoft.
Housing association Eigen Haard recently adopted applications including
ReadSpeaker Text to Speech in 2022, Flowmailer in 2022 and TOPdesk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Housing association Eigen Haard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Housing association Eigen Haard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Housing association Eigen Haard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.