Ek Retail Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ek Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Ek Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ek Retail has purchased the following applications: Umami for Analytics and BI in 2025, Microsoft 365 for Collaboration in 2021, NextChapter CMS for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ek Retail is running and its propensity to invest more and deepen its relationship with Umami , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ek Retail revenues, which have grown to $2.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ek Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umami | Legacy | Umami | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextChapter | Legacy | NextChapter CMS | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Ek Retail deployed NextChapter CMS as its Content Management platform to support a collective e-commerce solution for EK Fashion. The implementation was targeted at omnichannel retail processes across the Netherlands and the wider Benelux region.
The deployment architecture centered on a central product information management system, with individual order management system and CMS environments provisioned for each affiliated retailer, enabling standardized webshop models and POS integrations. This structure centralized product data while allowing retailer specific OMS and CMS configurations and storefront variations.
NextChapter CMS was configured to deliver scalable CMS driven storefronts, content modeling and catalog rendering tightly coupled to the central PIM. Integrations explicitly implemented included the central PIM, per retailer OMS instances and point of sale integrations to synchronize product and order flows across online and in store channels.
Operational scope covered affiliated EK Fashion retailers in the Netherlands and Benelux, impacting ecommerce, merchandising, point of sale and retailer onboarding processes. Governance and rollout emphasized standardized webshop templates and onboarding workflows, which produced faster retailer onboarding, centralized product data and scalable CMS driven storefront delivery.
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Digital Signing | Content Management |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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