Warminster, BA12 8SP,
United Kingdom
Ekm Global Technographics
Ekm Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ekm Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9 Ekm Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ekm Global has purchased the following applications: Microsoft 365 for Collaboration in 2015, Shopblocks for eCommerce in 2020, FreshDesk Customer Support for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ekm Global is running and its propensity to invest more and deepen its relationship with Microsoft , Shopblocks , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ekm Global revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ekm Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ekm Global Tech Stack and Enterprise Applications
Ekm Global Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ekm Global implemented Microsoft 365 as its Collaboration platform. Ekm Global, a nine employee professional services firm in the United Kingdom, is using Microsoft 365 on their website and as the primary collaboration layer for the organization.
Microsoft 365 provides Collaboration capabilities including enterprise email, calendaring, chat, cloud file storage and document collaboration, which Ekm Global applies to client engagement, internal communications and document management. The deployment aligns with a small-business tenant architecture where Microsoft 365 functions act as the central productivity and collaboration stack, with administration and user provisioning managed through the Microsoft 365 tenant model and standard access control patterns. Ekm Global Microsoft 365 Collaboration supports core business functions across the firm, positioning Microsoft 365 as the central Collaboration application for day to day operations.
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Ekm Global eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopblocks | Legacy | Shopblocks | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Ekm Global implemented Shopblocks eCommerce on its public website. The deployment provided a hosted storefront for the United Kingdom based professional services firm, sized at nine employees with approximately 1,000,000 in revenue, enabling web product presentation and online order capture. The implementation centers on storefront configuration, responsive theming, and product catalog management to support direct customer engagement.
Shopblocks supplies standard eCommerce functional modules including product catalog, shopping cart and checkout workflows, content templates, and basic order management, which Ekm Global configured to align with their sales and marketing processes. Operational governance is focused on site content and catalog updates managed by a small internal team, and routine configuration changes are handled in-platform rather than through bespoke development. The implementation emphasizes SaaS hosted provisioning and self-service administration consistent with eCommerce platform patterns.
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Ekm Global CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Ekm Global deployed FreshDesk Customer Support from Freshworks as its primary Customer Support application and embedded the FreshDesk web widget on its public website. The deployment positioned FreshDesk Customer Support to capture web-form and widget inquiries from clients visiting ekmglobal.com, consolidating email and web channels into a single ticketing stream. As a nine-person professional services firm based in the United Kingdom, Ekm Global used the solution to centralize client-facing support workflows and provide a single point of visibility for customer inquiries.
Implementation leveraged standard Customer Support capabilities such as ticket management, web-to-ticket capture, knowledge base publishing, and automated routing and status tracking, aligning with accepted helpdesk workflows. Operational coverage focused on the small support team and client account managers, with governance centered on centralized ticket triage and standardized response workflows to ensure consistent handling of incoming requests.
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Marketing Automation | CRM |
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2021 | 2021 |
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Ekm Global IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ekm Global
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ekm Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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