El Paso Electric
100 N Stanton St,
El Paso, 79960, TX,
United States
El Paso, 79960, TX,
United States
1 915-543-5970
Utilities
El Paso Electric Technographics
El Paso Electric Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by El Paso Electric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 El Paso Electric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that El Paso Electric has purchased the following applications: DNV Cascade for Asset Performance Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Meridian IDEA Platform for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems El Paso Electric is running and its propensity to invest more and deepen its relationship with DNV , Meridian Integration , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing El Paso Electric revenues, which have grown to $862.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for El Paso Electric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
El Paso Electric Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DNV | Legacy | DNV Cascade | Asset Performance Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, El Paso Electric implemented DNV Cascade as its Asset Performance Management application. The deployment focused on supporting distribution, transmission, and substation asset operations at El Paso Electric’s El Paso, Texas site, positioning DNV Cascade as the primary Asset Performance Management platform for asset lifecycle and resource planning workflows.
DNV Cascade was administered alongside existing utility systems, with operational administration responsibilities described as administering, supporting, and maintaining distribution, transmission, and substation software. Functional capabilities implemented included asset hierarchy and inventory management, inspection and condition monitoring workflows, scheduling and resource planning typical of Asset Performance Management suites, and risk oriented analysis workflows to prioritize maintenance activities.
Integrations and operational coverage were explicit, with DNV Cascade operating in concert with the CGI Asset and Resource Management ARM suite, the ESRI ArcGIS platform, and Schneider Electric’s ArcFM extension of ESRI. Governance and support were staffed through a System Administrator role from July 2014 onward, responsible for ongoing configuration control, data synchronization across GIS and resource management systems, and day to day application support for IT and asset management teams.
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Utilities ERP | ERP Services and Operations |
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2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, El Paso Electric implemented Cisco Webex Meetings as its web conferencing solution. Cisco Webex Meetings is classified in the Audio Video and Web Conferencing category and is deployed on the company website to provide web-based meeting access for external and internal participants.
Cisco Webex Meetings at El Paso Electric was configured to deliver core Audio Video and Web Conferencing capabilities, including real-time video and audio sessions, screen sharing, meeting recording, virtual meeting rooms, and browser-based join flows. Cisco Webex Meetings also supports host controls and participant management consistent with enterprise conferencing use, and those functional modules are reflected in the site-level configuration.
The deployment surface includes public-facing meeting access through the corporate website, enabling customer engagement and external collaborator joins alongside internal collaboration. Operational coverage spans business functions such as customer service, corporate communications, and operations, where scheduling and ad hoc meeting workflows are supported by the embedded Webex Meetings interface.
Governance is centered on centralized site administration, meeting policies, and user provisioning to manage access and usage across the organization. Operational oversight likely emphasizes meeting controls, participant permissions, and compliance settings typical for Audio Video and Web Conferencing platforms, with ongoing administration handled through the Cisco Webex Meetings management console.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meridian Integration | Legacy | Meridian IDEA Platform | Customer Engagement | CRM | Meridian Integration | 2021 | 2021 |
In 2021, El Paso Electric deployed the Meridian IDEA Platform as a Customer Engagement solution to power a new customer portal and mobile application, improving account access, bill payments and usage visibility for customers in Texas and New Mexico. Meridian Integration served as the systems integrator that built and launched the IDEA powered customer portal and native mobile app, with vendor communications explicitly citing both mobile and portal modules.
The implementation centered on portal and mobile modules within the Meridian IDEA Platform, configured to provide self service account access, bill payment workflows, and usage visualization capabilities. Configuration work included surfacing account and billing data through a responsive web portal and a native mobile front end, and implementing authentication and payments handling consistent with Customer Engagement workflows.
Meridian Integration later supported El Paso Electric's Oracle Customer Cloud Services implementation completed in 2023, establishing an integration layer between the Meridian IDEA Platform and Oracle Customer Cloud Services to reconcile customer account and billing data. Operational scope covered customer facing functions and billing workflows across EPE's service territory in Texas and New Mexico, enabling customer service and billing teams to operate from the unified portal and mobile interfaces.
The deployment followed a phased timeline with the mobile app going live in 2021 and subsequent portal and backend integration work continuing into 2023, governed jointly by Meridian Integration and El Paso Electric IT and customer operations stakeholders. The stated objective of the Meridian IDEA Platform Customer Engagement deployment was to improve customer access to accounts, streamline bill payments, and increase visibility into usage.
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Utilities Customer Care and Billing | CRM |
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2025 | 2025 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at El Paso Electric
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by El Paso Electric Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from El Paso Electric IT executives and key decision makers. This section highlights El Paso Electric's latest recorded technology evaluations, including Oracle Fusion Cloud Financials Accounts Payable for AP Automation on 2026-02-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the El Paso Electric digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD El Paso Electric Technographics
El Paso Electric is a Utilities organization based in United States,
with around 1100 employees and annual revenues of $862.0 million.
El Paso Electric operates a diverse technology stack with applications such as
DNV Cascade, Cisco Webex Meetings and Meridian IDEA Platform,
covering areas like Asset Performance Management, Audio Video and Web Conferencing and Customer Engagement.
El Paso Electric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DNV, Cisco Systems and Meridian Integration.
El Paso Electric recently adopted applications including
Oracle Utillities (ex Opower) in 2025, Oracle Utilities Customer Care and Billing in 2025 and Oracle GoldenGate in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of El Paso Electric’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates El Paso Electric’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete El Paso Electric technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.