Eldeco Inc
5751 Augusta Rd,
Greenville, 29605, SC,
United States
Greenville, 29605, SC,
United States
1 864-277-9088
Construction and Real Estate
Eldeco Inc Technographics
Eldeco Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eldeco Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Eldeco Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eldeco Inc has purchased the following applications: Viewpoint ProContractor for Construction ERP in 2011, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eldeco Inc is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eldeco Inc revenues, which have grown to $84.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eldeco Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eldeco Inc Tech Stack and Enterprise Applications
Eldeco Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint ProContractor | Construction ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Eldeco Inc implemented Viewpoint ProContractor as its Construction ERP to centralize core project and subcontractor workflows across its construction and real estate operations. The deployment established a single application instance of Viewpoint ProContractor for project controls, contract administration, procurement touchpoints, and project accounting functions within the company.
Configuration focused on subcontractor management and compliance modules, with Viewpoint ProContractor used to record subcontractor profiles, associate contracts to projects, and manage accounts payable flows. Eldeco tracked and requested Certificates of Insurance for all subcontractors in Viewpoint ProContractor, capturing COI documents on subcontractor records and linking them to active projects for expiry monitoring and compliance checks.
Operational governance embedded mandatory COI documentation into subcontractor onboarding and procurement workflows, assigning ownership and approval gates inside the application to procurement and risk management roles. Audit trails and document attachments within Viewpoint ProContractor provided a centralized compliance record for contract administrators and project managers, aligning subcontractor insurance controls with project delivery processes.
Eldeco Inc Viewpoint ProContractor Construction ERP supported business functions including subcontractor compliance, contract administration, project accounting, and procurement, consolidating insurance certificate management and contract records inside the core construction ERP platform.
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Eldeco Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Eldeco Inc implemented Microsoft 365 as its primary Collaboration platform. Eldeco Inc uses Microsoft 365 on their website and extended the deployment to support collaboration across corporate functions and project teams within its construction and real estate operations.
The Microsoft 365 deployment emphasized cloud hosted productivity services, including email, real time chat, intranet, and document management. Implementation included Exchange Online, SharePoint Online, Microsoft Teams and OneDrive to provide email, intranet portals, real time messaging, and file synchronization, with SharePoint sites and Teams channels organized to mirror project delivery workflows. Governance focused on identity and access controls, centralized document libraries, and role based access to standardize collaboration workflows across project management, engineering, procurement, and corporate communications, positioning Microsoft 365 as the core Collaboration solution for Eldeco Inc.
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Eldeco Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
Eldeco Inc implemented Zendesk Service in 2017. The company deployed Zendesk Service as a cloud-hosted Customer Support layer embedded on its corporate website, using the Zendesk web widget to capture inquiries and create tickets. The deployment centralizes inbound requests into a web-based ticketing queue and enables standard Customer Support capabilities such as multichannel ticket creation, customer self-service via a hosted help center, and agent-facing ticket management.
Configuration emphasized ticket routing, priority workflows, SLA tagging, macro automation, and knowledge base content governance to align with customer service and property management processes. Operational coverage centered on customer service and property operations teams within Eldeco Inc, with role based permissioning and agent workspace configuration to support case handling and internal collaboration. Zendesk Service is the primary Customer Support application for handling web sourced inquiries on Eldeco Inc's site and is used to standardize request intake, triage, and resolution workflows.
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Eldeco Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Eldeco Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eldeco Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eldeco Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eldeco Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Eldeco Inc Technographics
Eldeco Inc is a Construction and Real Estate organization based in United States,
with around 500 employees and annual revenues of $84.0 million.
Eldeco Inc operates a diverse technology stack with applications such as
Viewpoint ProContractor, Microsoft 365 and Zendesk Service,
covering areas like Construction ERP, Collaboration and Customer Support.
Eldeco Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Viewpoint Construction, Microsoft and Zendesk.
Eldeco Inc recently adopted applications including
Microsoft 365 in 2017, Zendesk Service in 2017 and Microsoft Azure Cloud Services in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eldeco Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eldeco Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eldeco Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.