Eldorado Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Eldorado and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Eldorado employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eldorado has purchased the following applications: Apple Pay for Payment Processing in 2021, OWOX for Analytics and BI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eldorado is running and its propensity to invest more and deepen its relationship with Apple , Google , OWOX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eldorado revenues, which have grown to $519.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eldorado intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Eldorado implemented Apple Pay on its website. The Apple Pay implementation serves as a Payment Processing capability for the retailer's online checkout and consumer payments.
The integration is embedded in the website checkout using Apple Pay web payment flows and tokenized card handling, enabling browser-based authorization and consumer authentication at purchase. Apple Pay is paired with server-side payment gateway endpoints for authorization and settlement, and the deployment includes client-side payment buttons and server components to process payment tokens and handle order capture.
Operational scope is focused on Eldorado's e-commerce channel, impacting payments, e-commerce, and customer experience functions across its Ukrainian online operations. Governance and rollout activities center on merchant domain verification, checkout configuration to surface Apple Pay as a payment option, and coordination between payments operations and fraud and authorization workflows to maintain payment compliance and operational controls.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OWOX | Legacy | OWOX | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021 Eldorado deployed OWOX on its website to establish a cohesive Analytics and BI capability supporting online retail analytics. The implementation centered on instrumenting the public website for event collection and consolidating web behavioral data into centralized reporting, with OWOX used as the primary analytics application.
OWOX was configured to capture page level and user event data, normalize commerce events, and feed structured datasets for dashboarding and analysis, reflecting standard Analytics and BI functional workflows. Typical capabilities implemented included event tagging, server side collection pipelines, data transformation for consistent schema, and delivery to reporting views for marketing and ecommerce analysts.
Deployment architecture focused on the website data layer and an operational analytics pipeline, with OWOX embedded in the frontend data capture and processing flow. Operational coverage targeted the ecommerce and marketing analytics functions within Eldorado, enabling cross functional access to unified web metrics and user behavior datasets.
Governance work included establishing tagging standards, data ownership across analytics and marketing teams, and phased rollout of event coverage across product categories and campaign pages. The configuration emphasized repeatable data models and reporting hygiene to support ongoing analytics operations using OWOX within Eldorado’s Analytics and BI environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Eldorado implemented Microsoft 365 to standardize Collaboration across its Ukraine retail organization. The Microsoft 365 deployment supports a 3500 person workforce and is reflected in the company website where Microsoft 365 services are surfaced for corporate communications and employee access.
The implementation centers on Microsoft 365 core productivity and collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and content management, Microsoft Teams for real time collaboration and meetings, and OneDrive for user file storage. Tenant level configuration emphasizes role based access control, centralized policy management, and mobile access consistent with Collaboration platform patterns.
Identity and governance are managed through the Microsoft 365 tenant, leveraging Azure Active Directory based user provisioning and single sign on for internal sites and services linked to the public website. Operational ownership spans corporate IT and communications, with configuration and group based governance used to align collaboration workflows, content publishing, and access across merchandising, store operations, and customer support functions.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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