Portland, 97214, OR,
United States
Elephants Delicatessen Technographics
Elephants Delicatessen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elephants Delicatessen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Elephants Delicatessen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elephants Delicatessen has purchased the following applications: ADP Workforce Now for Core HR in 2021, Social Intents for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elephants Delicatessen is running and its propensity to invest more and deepen its relationship with ADP , When I Work , Social Intents or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elephants Delicatessen revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elephants Delicatessen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elephants Delicatessen Tech Stack and Enterprise Applications
Elephants Delicatessen HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Elephants Delicatessen implemented ADP Workforce Now. ADP Workforce Now is deployed as their Core HR platform and is surfaced on the Elephants Delicatessen website to provide employee access. The deployment covers HR and payroll administration for the United States retailer operating with roughly 270 employees. The implementation aligns the company application ADP Workforce Now with business functions including HR operations and payroll processing.
The configuration leverages Core HR capabilities common to ADP Workforce Now, including centralized employee records, payroll processing, benefits administration, and time and attendance workflows to support store and corporate HR activities. The solution is delivered as a cloud SaaS application and provides web-based employee self-service, bringing HR transactional workflows into a single platform. Governance and operational ownership rest with HR, which manages configuration, employee access, and ongoing maintenance to support payroll and workforce administration across sites.
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Elephants Delicatessen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Elephants Delicatessen deployed Social Intents on its public website. The deployment uses Social Intents as a website embedded chat solution within the Chatbots and Conversational AI category to support customer interactions on the corporate site, providing a direct Customer Service and ecommerce touchpoint.
The implementation configures Social Intents as an embedded web chat widget and leverages category aligned capabilities such as proactive messaging, canned responses, visitor lead capture forms, and conversation analytics to manage common customer inquiries. Configuration emphasizes scripted workflows to triage questions, surface online ordering information, and escalate to human agents where necessary, following standard chatbot session handoff and template driven response patterns.
Technically the solution is embedded directly into Elephants Delicatessen web pages, with scope focused on customer facing website channels rather than other digital properties. Operational ownership is concentrated with digital and customer service stakeholders, with governance routines around message templates and response workflows to ensure consistent customer experience across the site.
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Elephants Delicatessen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Elephants Delicatessen implemented Microsoft 365 to address Collaboration needs across the organization. Elephants Delicatessen deployed Microsoft 365 as the central Collaboration platform to support internal communications, email, real-time team messaging, and cloud document storage and sharing.
The deployment leveraged standard Microsoft 365 functional modules such as Exchange Online for email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document collaboration and content management, aligning the application with Collaboration category workflows. Governance focused on centralized account provisioning, role based access and secure file sharing policies typical of Collaboration rollouts, and Microsoft 365 presence was observable on the company website indicating organization wide provisioning rather than isolated pilots.
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Elephants Delicatessen PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Elephants Delicatessen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Elephants Delicatessen
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Elephants Delicatessen Executives
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