AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Elmbridge Borough Council Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Civica Legacy Civica Financials Government ERP ERP Services and Operations n/a 2015 2015
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IEG4 Legacy IEG4 OneVu Citizen Engagement CRM n/a 2021 2021
In 2021, Elmbridge Borough Council awarded IEG4 OneVu in August 2021 to transform Revenues & Benefits and its citizen-facing portal, deploying the IEG4 OneVu Citizen Engagement application across core council services. The UK implementation was scoped to deliver an initial go-live before the end of 2021, with explicit targets on council tax, business rates and waste services. The implementation centralized customer interactions and self-service functionality, consolidating CRM and portal touchpoints under IEG4 OneVu. Functional capabilities emphasized in the rollout included citizen self-service for payments and enquiries, case intake and tracking for Revenues & Benefits workflows, and front-line service consolidation for council tax, business rates and waste services, aligning operational processes with the Citizen Engagement application. Operational coverage focused on the Revenues & Benefits department and customer services teams across the council, with a UK-oriented rollout timeline and phased go-live expectation in 2021. Governance and rollout planning tied the deployment to targets for reduced telephone contact, lower paper and postage usage, and improved online service uptake, and the program is projected to deliver savings approaching £1m over five years through improved self-service.
Customer Experience CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
IT Decision Makers and Key Stakeholders at Elmbridge Borough Council
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Elmbridge Borough Council Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Elmbridge Borough Council Technographics

Elmbridge Borough Council is a Government organization based in United Kingdom, with around 300 employees and annual revenues of $92.0 million.

Elmbridge Borough Council operates a diverse technology stack with applications such as Civica Financials, Microsoft 365 and IEG4 OneVu, covering areas like Government ERP, Collaboration and Citizen Engagement .

Elmbridge Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Civica, Microsoft and IEG4.

Elmbridge Borough Council recently adopted applications including IEG4 OneVu in 2021, Freshservice in 2021 and Microsoft Azure Cloud Services in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Elmbridge Borough Council’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Elmbridge Borough Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Elmbridge Borough Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.