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Elpedison Technographics
Elpedison Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elpedison and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Elpedison employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elpedison has purchased the following applications: Microsoft 365 for Collaboration in 2017, Xandr Invest (ex AppNexus DSP) for Digital Advertising Platform in 2017, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elpedison is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elpedison revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elpedison intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elpedison Tech Stack and Enterprise Applications
Elpedison Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
Elpedison implemented Microsoft 365 in 2017 to centralize Collaboration across its corporate teams and external communications. The company is using Microsoft 365 on their website and operates a cloud-hosted Microsoft 365 tenant to surface communications and content services to employees and web-facing content where applicable.
The deployment emphasized core Collaboration capabilities, including Exchange Online email, Microsoft Teams for meetings and chat, SharePoint Online for content management, and OneDrive for Business for file sync and co-authoring, enabling standard collaboration workflows and document collaboration. Administration and governance were concentrated in a centralized tenant model with role-based access controls and Microsoft 365 governance constructs to manage user provisioning, group membership, and information protection across corporate communications, operations, and support functions.
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Elpedison CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Xandr Invest (ex AppNexus DSP) | Digital Advertising Platform | CRM | n/a | 2017 | 2017 |
In 2017, Elpedison deployed Xandr Invest (ex AppNexus DSP) as its Digital Advertising Platform on its corporate website. The implementation established programmatic media buying and real-time bidding capabilities to serve display and native advertising inventory across the site.
Xandr Invest (ex AppNexus DSP) was configured using client-side ad tag deployment alongside server-side bidding endpoints to manage campaign configuration, audience targeting, creative delivery, and reporting workflows. Operational ownership and governance are centered in the marketing and digital channels teams, which handle campaign setup, targeting rules, frequency management, and creative approval workflows within the Digital Advertising Platform environment.
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Marketing Automation | CRM |
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2022 | 2022 |
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Elpedison ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Elpedison implemented Atlassian Jira Service Desk. The deployment exposes Atlassian Jira Service Desk as a web-based service portal embedded on elpedison.gr to capture external and internal support requests. This implementation places Atlassian Jira Service Desk in the IT Service Management role supporting IT and customer support workflows.
Configuration centers on standard IT Service Management capabilities, including a customer-facing service portal, request and incident queues, request forms, and configurable workflows for routing and prioritization. Automation and SLA configuration are used to enforce routing and response processes, with knowledge base links and structured request categorization to support triage. The architecture integrates the Jira Service Desk portal into the corporate website front-end, using web forms and request queues to channel tickets to IT and service desk teams. Governance emphasizes ticket lifecycle controls, role-based queue ownership, and documented workflows to operationalize intake and resolution across Elpedison support functions.
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Elpedison IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Elpedison
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Elpedison Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-03 | Elpedison | Evaluated | Triple Point Technology | Triple Point Commodity SL | CTRM | TRM |