ELTEL Networks
Ul. Kaliska 21,
Poznan, x,
Poland
Poznan, x,
Poland
48 618 178 443
Construction and Real Estate
ELTEL Networks Technographics
ELTEL Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ELTEL Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 ELTEL Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ELTEL Networks has purchased the following applications: IFS ERP for ERP Financial in 2017, Smartsupp.com for Chatbots and Conversational AI in 2022, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ELTEL Networks is running and its propensity to invest more and deepen its relationship with IFS , Smartsupp.com , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ELTEL Networks revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ELTEL Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ELTEL Networks Tech Stack and Enterprise Applications
ELTEL Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, ELTEL Networks implemented IFS ERP as its ERP Financial platform. ELTEL Networks is a Poland based construction and real estate company with approximately 1600 employees and reported revenue of 400000000, the deployment targeted enterprise financial and operational consolidation across its service and asset operations.
The implementation used IFS ERP to deliver core financial management alongside integrated enterprise asset management and enterprise service management capabilities, complemented by customer relationship management and supplier relationship management functionality. IFS ERP was configured to emphasize freedom of configuration and user preference adaptation, supporting extensible business logic and rapid application updates while preserving a single system of record for financials, asset lifecycles, service orders and supplier contracts.
Architecturally the rollout centered on a unified application platform to centralize financial close, procurement and order to cash workflows, and to orchestrate asset lifecycle and field service processes in one environment. Configuration and process orchestration focused on modular deployment of ERP Financial capabilities with EAM and ESM modules enabled to provide operational visibility and coordination between finance, operations and service teams.
Governance emphasized role driven configuration, user centric preferences and governed change control to enable smooth operation of company processes and a clear view of planned and implemented activities. The implementation explicitly positioned IFS ERP to reduce process and data management costs, lower operating costs through optimized resource support, and provide an intuitive user experience with the ability to expand and update the application over time.
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ELTEL Networks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, ELTEL Networks deployed Smartsupp.com on its corporate website to introduce on-site conversational support and visitor engagement. The deployment places Smartsupp.com as a web-embedded chat widget that directly addresses customer service, sales inquiry capture, and marketing engagement workflows on the public site.
Smartsupp.com was configured to provide standard Chatbots and Conversational AI capabilities, including live chat routing to human agents, automated greeting and follow up messages, chat transcript capture, and visitor behavior tracking for contextual responses. Configuration work focused on message templates, automated greeting flows, and operator queues to align chat handling with existing service and sales processes.
Operational ownership was defined within customer service and marketing teams to manage content, staffing, and response governance for the website channel. The implementation emphasizes web channel orchestration, transcript retention on the Smartsupp.com platform, and ongoing review of message flows to maintain consistent customer engagement across the ELTEL Networks website.
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ELTEL Networks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, ELTEL Networks deployed Optimizely Search & Navigation (ex Episerver Find) on its public website. Optimizely Search & Navigation (ex Episerver Find) functions as the Application, Web and Enterprise Search layer for the site, centralizing search and content discovery across service, product and corporate pages.
The implementation leverages category-aligned capabilities such as content indexing, faceted navigation, autocomplete and relevance tuning to support site search and content retrieval workflows. Operational ownership is aligned with web and content teams for query relevance management and search configuration, and the solution is integrated into the website front end to surface prioritized results and navigation cues for customer self service and marketing content delivery.
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Web Content Management | Content Management |
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2021 | 2021 |
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ELTEL Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Lead Generation | CRM |
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2021 | 2021 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ELTEL Networks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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ELTEL Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at ELTEL Networks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ELTEL Networks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ELTEL Networks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ELTEL Networks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ELTEL Networks Technographics
ELTEL Networks is a Construction and Real Estate organization based in Poland,
with around 1600 employees and annual revenues of $400.0 million.
ELTEL Networks operates a diverse technology stack with applications such as
IFS ERP, Smartsupp.com and Optimizely Search & Navigation (ex Episerver Find),
covering areas like ERP Financial, Chatbots and Conversational AI and Application, Web and Enterprise Search.
ELTEL Networks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, Smartsupp.com and Optimizely.
ELTEL Networks recently adopted applications including
Smartsupp.com in 2022, Microsoft Azure Monitor in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ELTEL Networks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ELTEL Networks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ELTEL Networks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.