Alpharetta, 30009, GA,
United States
eMag Solutions, LLC Technographics
eMag Solutions, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eMag Solutions, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 eMag Solutions, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eMag Solutions, LLC has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eMag Solutions, LLC is running and its propensity to invest more and deepen its relationship with Intuit , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eMag Solutions, LLC revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eMag Solutions, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eMag Solutions, LLC Tech Stack and Enterprise Applications
eMag Solutions, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2009 | 2009 |
In 2009, eMag Solutions, LLC implemented Intuit Quickbooks Enterprise as its core ERP Financial application to consolidate retail accounting and transactional processing. The deployment positioned Intuit Quickbooks Enterprise as the company's ERP Financial backbone supporting bookkeeping, financial controls, and transactional recordkeeping for a 50 person retail organization based in the United States.
The implementation concentrated on configuring the general ledger, accounts payable, accounts receivable, invoicing, and inventory valuation capabilities within Intuit Quickbooks Enterprise. Workstreams included chart of accounts rationalization, transaction workflow definition for retail sales and vendor billing, and setup of multi-user permissions to enable concurrent accounting activity across corporate finance and storefront operations.
Architecture was sized for a small business multi-user deployment with server-side QuickBooks Enterprise components and desktop client connectivity, aligning with typical retail point of sale batch posting and inventory reconciliation patterns. Operational coverage focused on finance and accounting functions, extending into procurement and store-level transaction recording, and governance introduced role-based access controls and standardized month-end close processes to formalize accounting workflows.
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eMag Solutions, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, eMag Solutions, LLC implemented Tidio Live Chat on its website. eMag Solutions deployed Tidio Live Chat as a Chatbots and Conversational AI application to enable real-time customer engagement on product and support pages, embedding the vendor widget into site templates to present an on-page conversational interface.
The implementation emphasized standard Chatbots and Conversational AI capabilities, including live agent messaging, automated conversational responses, chat-based lead capture, and message templating. Configuration work centered on widget customization, business‑hours routing, agent assignment, and canned responses to streamline support workflows for a 50-employee retail organization.
Operational coverage was focused on the corporate website and supported customer service and online sales functions. Governance arrangements articulated chat ownership within customer support, scripted escalation paths for handoff to sales or fulfillment, and administrative controls for message templates and user access to maintain consistent conversational experience.
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eMag Solutions, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, eMag Solutions, LLC implemented Microsoft 365 to provide Collaboration services across its 50 person retail organization. The deployment positions Microsoft 365 as the primary cloud productivity suite for the company, aligning collaboration and communication workflows with the Collaboration category.
The implementation centers on Microsoft 365 core capabilities, using Exchange Online for corporate email, SharePoint Online and OneDrive for document storage and content collaboration, and Microsoft Teams for real time messaging and meeting collaboration, reflecting standard Collaboration functional modules. Tenant level administration and user provisioning are managed centrally to enforce access controls and basic governance across business functions such as sales and operations. Public site references to Microsoft 365 components indicate a tenant presence on the company website, providing external confirmation of their Microsoft 365 Collaboration footprint.
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eMag Solutions, LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
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eMag Solutions, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at eMag Solutions, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President/CEO | CXO | Finance | ||||
| Vice President of Operations | VP | Operations | ||||
| Chief Financial Officer | CXO | Finance |
Apps Being Evaluated by eMag Solutions, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||