EMC Insurance
717 Mulberry Street,
Des Moines, 50306-0712, IA,
United States
Des Moines, 50306-0712, IA,
United States
1 800-447-2295
Insurance
EMC Insurance Technographics
EMC Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EMC Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 EMC Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EMC Insurance has purchased the following applications: DocuSign eSignature for Digital Signing in 2022, Adobe Audience Manager for Data Management Platform in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EMC Insurance is running and its propensity to invest more and deepen its relationship with DocuSign , Adobe Systems , Lotame or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EMC Insurance revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EMC Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EMC Insurance Tech Stack and Enterprise Applications
EMC Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, EMC Insurance deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation positions DocuSign eSignature as the primary digital signature capture mechanism for web-hosted forms and documents used by policyholders and intermediary users.
DocuSign eSignature was configured to support embedded web signing workflows, reusable document templates, recipient routing with authentication controls, and audit trail capture consistent with Digital Signing functional expectations. Administration of templates and signing permissions was organized through corporate eSignature administration roles to align web-based signing with existing document lifecycle governance. The deployment directly impacts customer-facing functions such as online policy acknowledgments and electronic form intake, and aligns web signature flows with EMC Insurance operational document handling.
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EMC Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020, EMC Insurance deployed Adobe Audience Manager, a Data Management Platform, on its website. Adobe Audience Manager was provisioned to centralize website audience signals and to serve as the corporate Data Management Platform for audience building and segmentation.
The implementation emphasizes tag based data collection and signal ingestion from web sessions, cookie and device identifiers, and visitor event streams. Core capabilities configured include audience segmentation, trait creation, and profile stitching to assemble persistent audience profiles. Adobe Audience Manager’s segmentation and trait model is used to operationalize audience definitions for marketing use cases.
Operational ownership is aligned with digital marketing and web analytics, where segment taxonomy, access controls, and data governance rules are maintained to ensure consistent audience definitions. The deployment scope is the EMC Insurance website, with activation workflows configured to export segments for downstream digital channel targeting. Implementation activities included rule based segment configuration and ongoing management of trait and segment libraries.
The architecture follows a cloud delivered Data Management Platform pattern with tag based collection on site, cloud hosted processing, and hosted audience storage. Ongoing governance focuses on segment naming standards and lifecycle controls to maintain auditable, reusable audience sets.
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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EMC Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, EMC Insurance deployed Atlassian Jira Service Desk as an IT Service Management solution. The implementation is surfaced on EMC Insurance's public website, delivering a customer-facing service portal while also supporting internal IT support workflows across the company's United States operations.
Atlassian Jira Service Desk was configured to provide core IT Service Management capabilities, including incident management, service request fulfillment, knowledge base access, and SLA-driven queues. Configuration emphasized service portal customization, request type schemas, and automation rules to route tickets, set priorities, and manage SLA timers to standardize intake and triage.
Architecturally the instance is presented as a web-accessible service portal embedded on the corporate site, consolidating external customer requests and employee tickets into a unified intake layer. The setup uses the Jira Service Desk service portal and request forms to centralize ticket lifecycle management, escalation paths, and status transparency for business and IT stakeholders.
Governance changes associated with the rollout focused on standardizing the service catalog, defining SLA policies and escalation matrices, and assigning service desk queues to IT support functions. The implementation supported formalized workflows and knowledge management to improve first level resolution and consistent handling of repeat inquiries.
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EMC Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2015 | 2015 |
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EMC Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2018 | 2018 |
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EMC Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EMC Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Actuary and Analytics Officer | CXO | Risk | |
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Actuarial Director | Director | Risk | |
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Assistant Vice President - Property & Casualty Reserving Actuary | VP | Risk | |
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Apps Being Evaluated by EMC Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EMC Insurance IT executives and key decision makers. This section highlights EMC Insurance's latest recorded technology evaluations, including Intelex Supplier Management for Supplier Relationship Management on 2024-08-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EMC Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-28 | EMC Insurance | Evaluated | Intelex Technologies | Intelex Supplier Management | Supplier Relationship Management | Procurement |
FAQ - APPS RUN THE WORLD EMC Insurance Technographics
EMC Insurance is a Insurance organization based in United States,
with around 2200 employees and annual revenues of $650.0 million.
EMC Insurance operates a diverse technology stack with applications such as
DocuSign eSignature, Adobe Audience Manager and Atlassian Jira Service Desk,
covering areas like Digital Signing, Data Management Platform and IT Service Management.
EMC Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DocuSign, Adobe Systems and Atlassian.
EMC Insurance recently adopted applications including
DocuSign eSignature in 2022, Atlassian Jira Service Desk in 2021 and Lumen Cloud (ex CenturyLink) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EMC Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EMC Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EMC Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.