Emerson Ecologics
1230 Elm St #301,
Manchester, 03101, NH,
United States
Manchester, 03101, NH,
United States
1 800-654-4432
Distribution
Emerson Ecologics Technographics
Emerson Ecologics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emerson Ecologics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Emerson Ecologics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emerson Ecologics has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2010, ECI Macola for Manufacturing ERP, Distribution ERP in 2014, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emerson Ecologics is running and its propensity to invest more and deepen its relationship with Sage , ECi Software Solutions , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emerson Ecologics revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emerson Ecologics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emerson Ecologics Tech Stack and Enterprise Applications
Emerson Ecologics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010 Emerson Ecologics implemented Sage 500 ERP (formerly MAS 500) to centralize its finance and accounting systems under the ERP Financial category. The deployment emphasized core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and budgeting and forecasting to support weekly cash flow analysis and preparation for the yearly audit. Sage 500 ERP (formerly MAS 500) served as the system of record for internal and external financial reporting and monthly operating metric consolidation.
The implementation covered finance and accounting functions across the organization, supporting a controller-led team that supervised 10 accounting personnel and that reviewed monthly financial and operating metrics with the senior management team. Operational workflows were structured around monthly, quarterly and yearly forecasting and budget processes, with system-configured financial reporting and period close procedures to standardize audit preparation and recurring cash flow analysis. Governance emphasized centralized financial control and a recurring reporting cadence anchored in the ERP Financial application.
|
Emerson Ecologics ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2014 | 2014 |
Emerson Ecologics in 2014 deployed ECI Macola as its Manufacturing ERP and Distribution ERP solution, replacing a legacy system. The implementation focused on inventory and production control, bringing Macola’s inventory and MRP capabilities into operational use to support warehouse and shop‑floor reporting.
The rollout integrated Macola with existing warehouse management workflows and RF‑scanner driven receiving and put‑away processes; associates record inventory integrity and production activity in the ERP and use AS/400 processes for cycle counting and data review. Staff experience also references prior work developing and implementing a warehousing module on BaaN, and the Macola deployment was used by inventory control, logistics, receiving, and manufacturing cell operations at the Colerain, NC site.
|
Emerson Ecologics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Emerson Ecologics deployed Zendesk Chat on its public website. Emerson Ecologics implemented Zendesk Chat, classified in the Chatbots and Conversational AI category, to provide a web-native conversational channel for customers visiting its ecommerce site.
The implementation centers on the Zendesk Chat web-embedded widget and the agent console, configured to handle real-time inquiries related to orders, product information, and customer support. Operational scope is focused on the customer service function for the distributor, with configuration elements aligned to Chatbots and Conversational AI workflows such as chat routing, canned responses, visitor context capture, and agent handoff. Governance emphasis is on agent-level handling and shift-based coverage rather than centralized workflow orchestration.
|
Emerson Ecologics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Emerson Ecologics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
Emerson Ecologics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
Emerson Ecologics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Emerson Ecologics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Emerson Ecologics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Director of Financial Planning and Analysis | Director | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
CTO | CXO | Finance | |
|
Apps Being Evaluated by Emerson Ecologics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emerson Ecologics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emerson Ecologics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Emerson Ecologics Technographics
Emerson Ecologics is a Distribution organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
Emerson Ecologics operates a diverse technology stack with applications such as
Sage 500 ERP (formerly MAS 500), ECI Macola and Zendesk Chat,
covering areas like ERP Financial, Manufacturing ERP, Distribution ERP and Chatbots and Conversational AI.
Emerson Ecologics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, ECi Software Solutions and Zendesk.
Emerson Ecologics recently adopted applications including
Genesys Cloud CX in 2021, Hubspot Marketing Automation in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emerson Ecologics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Emerson Ecologics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emerson Ecologics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.