Emirates Nbd United Arab Emirates
Emirates NBD Group Head Office, 95 Baniyas Road, Deira, P.O. Box 777,
Dubai, n/a,
United Arab Emirates
Dubai, n/a,
United Arab Emirates
971 4-316-0333
Banking and Financial Services
Emirates Nbd United Arab Emirates Technographics
Emirates Nbd United Arab Emirates Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Emirates Nbd United Arab Emirates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25400 Emirates Nbd United Arab Emirates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Emirates Nbd United Arab Emirates has purchased the following applications: Oracle Cloud HCM for Core HR in 2016, IDEMIA GREENPAY for Card Personalization in 2021, Microsoft 365 Copilot for Generative AI Platforms in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Emirates Nbd United Arab Emirates is running and its propensity to invest more and deepen its relationship with Oracle , IDEMIA , Infosys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Emirates Nbd United Arab Emirates revenues, which have grown to $8.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emirates Nbd United Arab Emirates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Emirates Nbd United Arab Emirates Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEMIA | Legacy | IDEMIA GREENPAY | Card Personalization | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Emirates NBD in the United Arab Emirates implemented IDEMIA GREENPAY. The bank deployed IDEMIA GREENPAY as a Card Personalization solution to issue the UAE's first eco friendly payment card, aligning card issuance with a broader retail banking sustainability positioning and responding to high consumer environmental awareness reported by Boston Consulting Group.
The deployment centered on card personalization and production capabilities that substitute conventional materials with recycled components, IDEMIA GREENPAY cards are manufactured using over 85% recycled PVC derived from production waste. Implementation covered personalization workflows typical of Card Personalization programs, including card material selection, physical printing and finishing, data-driven personalization control, and encoding and sealing processes associated with bank card issuance.
The program was provisioned into Emirates NBD card issuance and fulfillment operations serving retail banking customers across the UAE, integrating the GREENPAY personalization line into existing issuance and fulfillment workflows and channels. Operational ownership focused on retail banking and card operations, with IDEMIA supplying the GREENPAY card stock and the manufacturing personalization process.
Governance emphasized sustainability objectives and product positioning rather than technical migration, with Emirates NBD presenting the eco friendly card to strengthen its market leadership in payment cards. IDEMIA’s membership in the Greener Payment Partnership and the use of IDEMIA GREENPAY support the bank’s stated aim to provide customers with more sustainable payment products and to reduce first use PVC in card manufacturing.
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Core Banking | ERP Services and Operations |
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2018 | 2019 |
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 Copilot | Generative AI Platforms | AI Development | McKinsey & Company | 2023 | 2023 |
In 2023, Emirates NBD began a coordinated program to pilot Microsoft 365 Copilot as part of a broader adoption of Generative AI Platforms across the bank. Emirates NBD, a leading banking group in the MENAT region, announced this initiative in partnership with Microsoft and with implementation support from McKinsey & Company, positioning Microsoft 365 Copilot as a core productivity layer for enterprise users.
The program includes three articulated signals of implementation. The first is broad enablement of software engineering, where more than a thousand developers at Emirates NBD are being equipped with GitHub Copilot X to accelerate code generation, reduce iteration time, and improve software quality. The second signal is the organizational pilot of Microsoft 365 Copilot, scoped to automate repetitive tasks, generate content, and assist complex decision making for knowledge workers, embedding the Microsoft 365 Copilot application into everyday collaboration and productivity workflows.
The third signal is conversational AI deployment, with ChatGPT use cases launched across business and support functions including Contact Centers, Marketing, Legal, Compliance, and Risk. Practical readiness activities were conducted through a generative AI hackathon that blended business and IT teams with experts from Microsoft, McKinsey & Company, and Quantum Black, producing hands on insights into prompt engineering, dataset preparation, and model fine tuning that directly inform operational rollout.
Governance and rollout sequencing are being informed by hackathon outputs, with the bank aligning IT enablement, data preparation practices, and business process change to support safe production usage of generative models. Emirates NBD frames these deployments to advance personalized customer engagement, internal productivity, and innovation, while McKinsey & Company is reported as a consulting partner supporting implementation and capability design.
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Generative AI Platforms | AI Development |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2016 |
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Analytics and BI | Analytics and BI |
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2002 | 2002 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2025 |
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Blockchain Platform | Blockchain |
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2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2021 |
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Customer Experience | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Identification | CRM |
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2018 | 2020 |
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Marketing Automation, Customer Data Platform | CRM |
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2020 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2022 | 2022 |
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Portfolio and Investment Management | Investment Management |
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2009 | 2009 |
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Portfolio and Investment Management | Investment Management |
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2010 | 2010 |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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Trading Platform | Investment Management |
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2010 | 2010 |
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Transfer Agency | Investment Management |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2023 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Emirates Nbd United Arab Emirates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Emirates Nbd United Arab Emirates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Emirates Nbd United Arab Emirates Technographics
Emirates Nbd United Arab Emirates is a Banking and Financial Services organization based in United Arab Emirates,
with around 25400 employees and annual revenues of $8.28 billion.
Emirates Nbd United Arab Emirates operates a diverse technology stack with applications such as
Oracle Cloud HCM, IDEMIA GREENPAY and Microsoft 365 Copilot,
covering areas like Core HR, Card Personalization and Generative AI Platforms.
Emirates Nbd United Arab Emirates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IDEMIA and Microsoft.
Emirates Nbd United Arab Emirates recently adopted applications including
Kinexys by J.P.Morgan in 2024, IFDS iFast in 2024 and Dell Emc Elastic Cloud Storage (ECS) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emirates Nbd United Arab Emirates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Emirates Nbd United Arab Emirates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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