Empower Pharmacy
7601 N Sam Houston Pkwy W, Ste 100,
Houston, 77064, TX,
United States
Houston, 77064, TX,
United States
1 877-562-8577
Life Sciences
Empower Pharmacy Technographics
Empower Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Empower Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Empower Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Empower Pharmacy has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Rocket.chat for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Empower Pharmacy is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Empower Pharmacy revenues, which have grown to $126.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Empower Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Empower Pharmacy Tech Stack and Enterprise Applications
Empower Pharmacy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Empower Pharmacy implemented Oracle Cloud ERP to modernize core finance and procurement processes for its 500 employee, US based life sciences operations. The deployment targeted the ERP Financial agenda, positioning Oracle Cloud ERP as the system of record for corporate accounting, financial close, and transactional finance workflows.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, procurement, and financial reporting to support month end close and statutory accounting. The implementation emphasized order to cash and procure to pay process alignment with pharmacy operations, and included configuration for intercompany accounting and revenue orchestration typical of an enterprise ERP Financial deployment.
Oracle Cloud ERP was integrated into the company technology stack, linking transactional finance records to Office 365 productivity and identity services, to Salesforce and Five9 for customer engagement and order lifecycles, to Inovalon ScriptMed for pharmacy and prescription data flows, and to AWS based analytics through the AWS Health Data Lake. The architecture therefore combined Oracle Cloud ERP as a cloud SaaS core with event and analytics pipelines into AWS to enable enterprise reporting and operational dashboards.
Governance and rollout were driven by the Chief Information Officer with participation from the Chief Information Security Officer and the Executive Head of Pharmacy Operations, aligned to a 3 to 5 year technology roadmap that listed Oracle Fusion Cloud ERP as a foundational element. The program sat alongside an 18 to 24 month IT security roadmap and the creation of a Business Intelligence and Data Analytics team to centralize reporting, ensuring operational finance integration with pharmacy fulfillment and customer service functions.
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Empower Pharmacy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Empower Pharmacy deployed Rocket.chat as a web‑embedded conversational interface to handle site visitor engagement. Rocket.chat is implemented within the Chatbots and Conversational AI category and is positioned to deliver real‑time messaging, automated conversational workflows, and initial triage for patient inquiries on the company website.
Configuration centers on the Rocket.chat chat widget, session persistence, bot automation for first response, and escalation to live agents for complex inquiries. Operational scope focuses on customer service and online patient engagement functions, with governance and day to day management likely aligned to digital and support teams, ensuring Rocket.chat supports conversational routing and continuity across pharmacy operations.
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Empower Pharmacy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Empower Pharmacy deployed Adobe Connect for Audio Video and Web Conferencing on its public website. The implementation positions Adobe Connect as the primary platform for live virtual events and on-demand session playback, accessible directly from Empower Pharmacy's site for external and internal stakeholders.
Adobe Connect was configured to use core conferencing capabilities common to the Audio Video and Web Conferencing category, including persistent meeting rooms, webinar-style presentation modes, screen and content sharing, session recording, attendee role management, and interactive features such as polling and chat. Configuration emphasized host and presenter controls and recording capture to support recurring educational and engagement workflows.
The deployment is integrated into the company web presence, with Adobe Connect sessions launched from the public site to present live events and recordings to customers and partners. Operational coverage likely spans clinical education, training, marketing webinars, and internal communications, with browser-based access for remote participants and controls for moderated sessions.
Governance for the Adobe Connect rollout focuses on user administration, scheduling and reservation workflows, host training and standardized session templates, and recording retention practices to align conferencing usage with organizational policies. The implementation narrative centers on Adobe Connect as the consolidation point for Audio Video and Web Conferencing activity driven from Empower Pharmacy's website.
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Collaboration | Collaboration |
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2020 | 2020 |
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Empower Pharmacy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Empower Pharmacy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Empower Pharmacy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Empower Pharmacy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Empower Pharmacy Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Empower Pharmacy
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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Founder & CEO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Financial Controller | Director | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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National Account Manager | Manager | Finance | |
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Procurement Manager | Manager | Procurement | |
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IT Project Manager | Manager | IT | |
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Director, Information Technology | Director | IT | |
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Apps Being Evaluated by Empower Pharmacy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Empower Pharmacy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Empower Pharmacy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Empower Pharmacy Technographics
Empower Pharmacy is a Life Sciences organization based in United States,
with around 500 employees and annual revenues of $126.0 million.
Empower Pharmacy operates a diverse technology stack with applications such as
Oracle Cloud ERP, Rocket.chat and Adobe Connect,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Empower Pharmacy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Rocket.chat and Adobe Systems.
Empower Pharmacy recently adopted applications including
USPS Click-N-Ship in 2024, Oracle Cloud ERP in 2022 and Rocket.chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Empower Pharmacy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Empower Pharmacy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Empower Pharmacy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.