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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Encappture Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
QuickBlox Legacy QuickBlox Communication CPaaS (Communication Platform as a Service) PaaS n/a 2022 2022
In 2022, Encappture implemented QuickBlox Communication to build branded messaging apps for its business customers. QuickBlox Communication in the CPaaS (Communication Platform as a Service) category is applied to support customer communication and homecare operations across the United States. Encappture uses the QuickBlox chat SDK to provide real time messaging, private and group chat channels, message history synchronization, presence and typing indicators, file and image attachments, and push notification routing. The implementation embeds QuickBlox Communication SDKs into web and mobile clients while relying on QuickBlox server APIs for message routing and persistence, consistent with CPaaS architecture patterns. Configuration work centered on user identity provisioning, conversation channel models, message retention settings, and client SDK integration to instrument caregiver to client workflows. Operational scope covers Encappture business customers supporting caregiver and client workflows within customer communication and homecare operations in the United States. Governance included role based access control, managed app provisioning and in app workflow definitions to align messaging flows with caregiving processes. QuickBlox Communication serves as the CPaaS foundation for Encappture branded messaging, linking application level chat capabilities to the business functions of client communication and homecare operations.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Encappture
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Encappture Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Encappture Technographics

Encappture is a Professional Services organization based in United States, with around 25 employees and annual revenues of $5.0 million.

Encappture operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), CKEditor and QuickBlox Communication, covering areas like Chatbots and Conversational AI, Content Management and CPaaS (Communication Platform as a Service).

Encappture has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, CKSource and QuickBlox.

Encappture recently adopted applications including Cloudflare CDN in 2024, QuickBlox Communication in 2022 and Freshdesk Messaging (Formerly Freshchat) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Encappture’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Encappture’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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