New York, 10018, NY,
United States
Encappture Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Encappture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Encappture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Encappture has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, CKEditor for Content Management in 2019, QuickBlox Communication for CPaaS (Communication Platform as a Service) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Encappture is running and its propensity to invest more and deepen its relationship with Freshworks , CKSource , QuickBlox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Encappture revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Encappture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QuickBlox | Legacy | QuickBlox Communication | CPaaS (Communication Platform as a Service) | PaaS | n/a | 2022 | 2022 |
In 2022, Encappture implemented QuickBlox Communication to build branded messaging apps for its business customers. QuickBlox Communication in the CPaaS (Communication Platform as a Service) category is applied to support customer communication and homecare operations across the United States.
Encappture uses the QuickBlox chat SDK to provide real time messaging, private and group chat channels, message history synchronization, presence and typing indicators, file and image attachments, and push notification routing. The implementation embeds QuickBlox Communication SDKs into web and mobile clients while relying on QuickBlox server APIs for message routing and persistence, consistent with CPaaS architecture patterns. Configuration work centered on user identity provisioning, conversation channel models, message retention settings, and client SDK integration to instrument caregiver to client workflows.
Operational scope covers Encappture business customers supporting caregiver and client workflows within customer communication and homecare operations in the United States. Governance included role based access control, managed app provisioning and in app workflow definitions to align messaging flows with caregiving processes. QuickBlox Communication serves as the CPaaS foundation for Encappture branded messaging, linking application level chat capabilities to the business functions of client communication and homecare operations.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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