AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Encara Tech Stack and Enterprise Applications

Encara ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Xero Legacy Xero ERP Financial ERP n/a 2019 2019
In 2019, Encara implemented Xero as its core accounting platform to support finance and payroll operations, using Xero as the ERP Financial application for its aged and community care services. The engagement covered a concentrated contract for bookkeeper and payroll services between April 2019 and May 2019, focused on operationalizing payroll for roughly 500 casual employees across physiotherapy, podiatry and speech pathology services in Australia. The Xero implementation emphasized payroll processing, employee master data management, and bank and credit card reconciliations. Functional capabilities configured in Xero included payroll for casual staff with travel allowance handling, sick leave administration for part time and full time employees, and routine credit card reconciliations, aligned with award and National Employment Standards rules. Integrations connected Xero with Deputy, Employment Hero and Drive to support cross system employee information updates, timesheet alignment and document storage workflows. Operational ownership spanned Finance and HR process touchpoints, with the bookkeeper role responsible for onboarding and offboarding transactions, termination processing and synchronizing employee records across the three systems. Governance and workflow changes were centered on applying the Clerical Award and Health Professional Award rules and enforcing NES compliance in payroll processes. The contracted scope documented payroll calculations, leave administration and record synchronization procedures, and maintained routine reconciliation and employee data update practices without referencing a named prior system.
Payment Processing ERP 2020 2020
Encara HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JobAdder Legacy JobAdder ATS Applicant Tracking System HCM n/a 2018 2018
In 2018, Encara implemented JobAdder ATS, deploying the JobAdder ATS Applicant Tracking System to centralize recruitment and talent acquisition for HR and hiring managers across the organization. The JobAdder ATS Applicant Tracking System was positioned to support Encara’s end to end hiring lifecycle and to provide a single source of record for candidate activity and requisition management. Configuration emphasized standard Applicant Tracking System capabilities, including job requisition workflows, candidate sourcing and database management, pipeline tracking and stages, interview scheduling and feedback collection, and compliance reporting. The implementation included role based access for recruiters and hiring managers, templated job and communication workflows, and reporting configuration to surface pipeline and compliance views for HR leadership. Operational ownership stayed with corporate HR and recruiting teams, with the JobAdder ATS used to coordinate hiring across sites in Australia and to hand off selected candidate records into downstream HR onboarding processes. Governance centered on standardized requisition approvals, recruiting process documentation, and user training for hiring managers to ensure consistent use of the JobAdder ATS Applicant Tracking System across the organization.
Payroll HCM 2019 2019
Time and Attendance HCM 2019 2019
Encara Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016, Encara implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration suite, a cloud hosted platform confirmed on its corporate website. The deployment established Google Workspace as the central collaboration fabric for the organization, aligning email, calendaring, and document collaboration under a single vendor ecosystem. The implementation leverages core functional modules within Google Workspace, including Gmail for enterprise email, Google Calendar for scheduling, Google Drive for shared file storage, Google Docs and Sheets for collaborative authoring, and Google Meet for virtual meetings. Administrative capabilities are managed through the Google Workspace Admin console with group management, role based administration, and mobile device management configured to control access and device posture. Architecturally the roll out follows a SaaS first model, with identities and access governed through the Admin console and organization units used to segment users and policy. Collaboration workflows emphasize real time document co authoring and shared drives for departmental content, with calendar sharing and scheduling used for cross functional coordination across corporate and administrative teams in Australia. Governance and operational controls focus on centralized user provisioning, group based access policies, and administrative audit controls within Google Workspace. Data governance and retention capabilities native to Google Workspace are implied as the mechanism for managing sensitive healthcare related content, while the platform serves as the primary Collaboration layer for Encara's internal communications and knowledge work.
Encara PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Encara IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Encara

First Name Last Name Title Function Department Email Phone
Talent Acquisition Manager Manager HR
Talent Acquisition and HR Business Partner Manager HR
National Operations Manager Manager Finance
Human Resources (HR) and Rostering Administrator Manager HR
Genral Manager, IT Manager Finance
Talent Acquisition Manager Manager HR

Apps Being Evaluated by Encara Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Encara IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Encara digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Encara Technographics
Encara is a Healthcare organization based in Australia, with around 500 employees and annual revenues of $100.0 million.
Encara operates a diverse technology stack with applications such as Xero, JobAdder ATS and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Applicant Tracking System and Collaboration.
Encara has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Xero, JobAdder and Google.
Encara recently adopted applications including Stripe Payments in 2020, Newfold Digital Hostopia Australia in 2020 and Xero in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Encara’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Encara’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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