Enel Chile S.A. Technographics
Enel Chile S.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enel Chile S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2215 Enel Chile S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enel Chile S.A. has purchased the following applications: Adobe Experience Manager for Digital Asset Management in 2018, GetFeedback for Customer Experience in 2019, Anacondaweb for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enel Chile S.A. is running and its propensity to invest more and deepen its relationship with Adobe Systems , Momentive (formerly SurveyMonkey) , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enel Chile S.A. revenues, which have grown to $3.31 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enel Chile S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enel Chile S.A. Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2018 | 2018 |
In 2018, Enel Chile S.A. implemented Adobe Experience Manager to manage digital assets and support its public website. Adobe Experience Manager functions as a Digital Asset Management platform that centralizes imagery, video, documents and creative files used across site channels, and it is applied to web publishing and marketing content operations.
Adobe Experience Manager is configured for asset ingestion, metadata taxonomy, version control, rendition generation and editorial approval workflows to align with site publishing cycles. The deployment focuses on the corporate website and digital channels, supporting marketing and web content teams in Chile, and governance emphasizes editorial workflow, asset ownership and controlled publishing to ensure consistent use of approved creative. The relationship is Enel Chile S.A., Adobe Experience Manager, Digital Asset Management supporting marketing and web content operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | GetFeedback | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Enel Chile S.A. implemented GetFeedback on its public website to capture customer feedback and instrument digital touchpoints as part of its Customer Experience stack. The deployment uses web-embedded feedback forms and on-page survey widgets with GetFeedback providing survey design, delivery, and real-time response capture, including structured rating scales, branching logic, and open text fields to collect both quantitative and qualitative feedback.
Operational scope is focused on digital channels and customer-facing functions, with captured feedback routed into customer service and UX review workflows. Governance was established around standardized survey templates, role-based access for CX and contact center teams, and documented response handling procedures, creating an operational linkage between Enel Chile S.A. GetFeedback Customer Experience and the company teams responsible for customer engagement and digital experience management.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anacondaweb | Legacy | Anacondaweb | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Enel Chile S.A. implemented Anacondaweb, the application listed under the Apps Category , to centralize hosting and datacenter support for its Chilean digital assets. The Anacondaweb deployment focused on hosting and datacenter services supporting local digital assets and customer portals, consolidating web presence infrastructure across corporate and customer-facing properties. Implementation activities emphasized platform provisioning, site-level configuration, and ongoing operations for web property availability.
Scope was limited to the Chilean market and covered IT infrastructure and web presence functions for digital channels and customer service portals. Functional capabilities implemented align with hosting and datacenter services, including capacity provisioning, infrastructure monitoring, and centralized platform management to streamline operational control. Governance and operational processes were adjusted to centralize hosting administration and standardize provisioning and monitoring workflows across Enel Chile web assets.
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Enel Chile S.A.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Enel Chile S.A. Executives
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