List of GetFeedback Customers
Momentive Global Inc.
One Curiosity Way,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 650-587-7700
Professional Services
1600
$444M
Since 2010, our global team of researchers has been studying GetFeedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GetFeedback for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GetFeedback for Customer Experience include: Bmw China, a China based Automotive organisation with 27330 employees and revenues of $54.32 billion, Honeywell International, a United States based Professional Services organisation with 102000 employees and revenues of $37.44 billion, a.s.r., a Netherlands based Insurance organisation with 4294 employees and revenues of $23.90 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 40521 employees and revenues of $17.81 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 37401 employees and revenues of $17.76 billion and many others.
Contact us if you need a completed and verified list of companies using GetFeedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GetFeedback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1099 Pro | Retail | 20 | $2M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2023 | n/a |
In 2023, 1099 Pro deployed GetFeedback as its Customer Experience solution on its public website. The implementation uses GetFeedback embedded survey widgets and targeted feedback flows to capture user responses directly from product and support pages, with the GetFeedback application configured for customizable survey forms, conditional questions, and dashboarded response aggregation.
The deployment scope is site level, focused on web interactions rather than internal HR or finance processes, and the configuration appears managed by the internal product and support teams. Governance was implemented through form configuration, response routing and notification workflows to channel submissions to the appropriate operational teams, and basic analytics views were provisioned for review of response trends within the GetFeedback console.
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1stdibs.com | Retail | 400 | $23M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2020 | n/a |
In 2020, 1stdibs.com implemented GetFeedback on their website to capture structured and ad hoc customer feedback across the online marketplace. The deployment centered on embedding GetFeedback survey widgets and in-page feedback prompts across browsing and transaction flows to collect real-time input from buyers and sellers.
Configuration leveraged Customer Experience capabilities typical of a survey-driven feedback platform, including customizable survey templates, conditional question logic, and dashboarded response aggregation. The GetFeedback implementation supported UX research and customer support workflows by surfacing qualitative comments and quantitative scores for product and merchandising review.
Operational coverage was limited to the public website and instrumented key pages with targeted prompts to increase response relevance, routing captured feedback into the application for team-level review. Governance focused on defining feedback ownership across product, customer service, and UX teams, and establishing cadence for dashboard review and issue triage using GetFeedback analytics.
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a.s.r. | Insurance | 4294 | $23.9B | Netherlands | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2016 | n/a |
In 2016, a.s.r. implemented GetFeedback CX on its public website to capture structured customer feedback as part of its Customer Experience program. The deployment used GetFeedback as a web-embedded survey and feedback widget to collect on-page responses and post-interaction input directly from policyholders and site visitors.
Implementation focused on front-end capture, survey design, and real-time reporting, with embedded forms instrumenting digital customer journeys on the corporate site. Operational ownership aligned with customer experience, digital and customer service teams, with standardized survey templates, response handling policies, and dashboarding workflows to route feedback to internal teams for triage and analysis.
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A10 Networks | Professional Services | 600 | $251M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2016 | n/a |
In 2016, A10 Networks began using GetFeedback within its Customer Experience program to centralize survey-driven culture and recruiting insights. The deployment supported Talent Acquisition and HR functions and was directly applied to planning, creating, writing and directing a new Careers webpage, including scheduling and executing meetings to gather department level content and culture artifacts.
GetFeedback was used to design and run multiple internal and external surveys, providing structured data capture through survey templates, conditional branching and response segmentation for cultural analysis. The implementation emphasized analysis and reporting workflows to extract thematic insights related to interviews, culture, recruiting and university recruiting that informed content strategy and messaging for the Careers page.
Survey outputs from GetFeedback were combined with market research on tech industry trends and translated into the Careers webpage editorial plan, with content creation and social media execution coordinated by Talent Acquisition and HR. Social distribution and multimedia publishing workflows used Hootsuite to post photos and videos across Facebook, Twitter, Instagram, LinkedIn, Flickr and Vimeo, while GetFeedback supplied the qualitative and quantitative inputs that shaped those assets.
Operational governance included scheduled cross department content sessions, centralized editorial control for the Careers page and a regular feedback analysis cadence to align content with survey findings. This configuration positioned GetFeedback as the primary Customer Experience survey engine for culture and recruiting content planning at A10 Networks.
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ABN AMRO Netherlands | Banking and Financial Services | 18295 | $7.0B | Netherlands | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
In 2021 ABN AMRO Netherlands deployed GetFeedback on their public website to capture customer feedback during digital banking interactions, aligning this implementation with their Customer Experience tooling. The deployment targets on-site feedback capture, enabling direct collection of customer sentiment from web sessions and embedded touchpoints across online banking pages.
Configuration emphasizes web survey widgets and targeted feedback triggers, with GetFeedback configured to deliver modal and inline surveys, session-based prompts, and standard CX metrics such as CSAT and NPS for continuous voice of the customer capture. Reporting and dashboarding capabilities within GetFeedback are used to surface feedback to product and digital teams, and survey logic is applied to route responses to operational owners for follow up.
Operational scope centers on digital channels and customer service related functions, with the GetFeedback instance feeding customer-centric workflows used by CX managers, product owners, and contact center teams. Governance is oriented around centralized survey templates and response handling procedures to ensure consistent question design and escalation paths, while analytics outputs are consumed by internal CX processes and improvement cycles.
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Leisure and Hospitality | 2000 | $500M | United Kingdom | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Leisure and Hospitality | 60 | $4M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Communications | 5800 | $1.6B | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2017 | n/a |
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Insurance | 60 | $5M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Manufacturing | 648 | $80M | India | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating GetFeedback
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD GetFeedback Coverage
GetFeedback is a Customer Experience solution from Momentive (formerly SurveyMonkey).
Companies worldwide use GetFeedback, from small firms to large enterprises across 21+ industries.
Organizations such as Bmw China, Honeywell International, a.s.r. and British Airways United Kingdom are recorded users of
GetFeedback for Customer Experience.
Companies using GetFeedback are most concentrated in Automotive, Professional Services and Insurance, with adoption spanning over 21 industries.
Companies using GetFeedback are most concentrated in China, United States and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of GetFeedback across Americas, EMEA, and APAC.
Companies using GetFeedback range from small businesses with 0-100 employees - 32.58%, to mid-sized firms with 101-1,000 employees - 34.83%, large organizations with 1,001-10,000 employees - 23.6%, and global enterprises with 10,000+ employees - 8.99%.
Customers of GetFeedback include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified GetFeedback customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.