List of GetFeedback Customers
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Since 2010, our global team of researchers has been studying GetFeedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GetFeedback for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GetFeedback for Customer Experience include: Bmw China, a China based Automotive organisation with 27330 employees and revenues of $54.32 billion, Honeywell, a United States based Manufacturing organisation with 95000 employees and revenues of $36.66 billion, a.s.r., a Netherlands based Insurance organisation with 4294 employees and revenues of $23.90 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 40521 employees and revenues of $17.81 billion, British Airways United Kingdom, a United Kingdom based Transportation organisation with 37401 employees and revenues of $17.76 billion and many others.
Contact us if you need a completed and verified list of companies using GetFeedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GetFeedback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1099 Pro | Retail | 20 | $2M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2023 | n/a |
In 2023, 1099 Pro deployed GetFeedback as its Customer Experience solution on its public website. The implementation uses GetFeedback embedded survey widgets and targeted feedback flows to capture user responses directly from product and support pages, with the GetFeedback application configured for customizable survey forms, conditional questions, and dashboarded response aggregation.
The deployment scope is site level, focused on web interactions rather than internal HR or finance processes, and the configuration appears managed by the internal product and support teams. Governance was implemented through form configuration, response routing and notification workflows to channel submissions to the appropriate operational teams, and basic analytics views were provisioned for review of response trends within the GetFeedback console.
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1stdibs.com | Retail | 400 | $23M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2020 | n/a |
In 2020, 1stdibs.com implemented GetFeedback on their website to capture structured and ad hoc customer feedback across the online marketplace. The deployment centered on embedding GetFeedback survey widgets and in-page feedback prompts across browsing and transaction flows to collect real-time input from buyers and sellers.
Configuration leveraged Customer Experience capabilities typical of a survey-driven feedback platform, including customizable survey templates, conditional question logic, and dashboarded response aggregation. The GetFeedback implementation supported UX research and customer support workflows by surfacing qualitative comments and quantitative scores for product and merchandising review.
Operational coverage was limited to the public website and instrumented key pages with targeted prompts to increase response relevance, routing captured feedback into the application for team-level review. Governance focused on defining feedback ownership across product, customer service, and UX teams, and establishing cadence for dashboard review and issue triage using GetFeedback analytics.
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a.s.r. | Insurance | 4294 | $23.9B | Netherlands | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2016 | n/a |
In 2016, a.s.r. implemented GetFeedback CX on its public website to capture structured customer feedback as part of its Customer Experience program. The deployment used GetFeedback as a web-embedded survey and feedback widget to collect on-page responses and post-interaction input directly from policyholders and site visitors.
Implementation focused on front-end capture, survey design, and real-time reporting, with embedded forms instrumenting digital customer journeys on the corporate site. Operational ownership aligned with customer experience, digital and customer service teams, with standardized survey templates, response handling policies, and dashboarding workflows to route feedback to internal teams for triage and analysis.
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Professional Services | 600 | $251M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2016 | n/a |
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Banking and Financial Services | 18295 | $7.0B | Netherlands | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Leisure and Hospitality | 2000 | $500M | United Kingdom | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Leisure and Hospitality | 60 | $4M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Communications | 5800 | $1.6B | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2017 | n/a |
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Insurance | 60 | $5M | United States | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Manufacturing | 648 | $80M | India | Momentive (formerly SurveyMonkey) | GetFeedback | Customer Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating GetFeedback
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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