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Enghouse Interactive

80 Tiverton Ct,
Markham, L3R 0G4, ON,
Canada

https://www.enghouseinteractive.com/

1 905-946-3200

Professional Services

Enghouse Interactive Technographics

Enghouse Interactive Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Enghouse Interactive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1932 Enghouse Interactive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Enghouse Interactive has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2022, CIVIC Ffora for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Enghouse Interactive is running and its propensity to invest more and deepen its relationship with Olark , Salesforce , Enghouse Interactive or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Enghouse Interactive revenues, which have grown to $503.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enghouse Interactive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Enghouse Interactive Data, Technology Stack, and Enterprise Applications

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Olark	Legacy	Olark Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2018	2018

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Salesforce	Legacy	Slack Connect	Collaboration	Collaboration	n/a	2022	2022
			PBX, VoiP and Phone Systems	Collaboration		2009	2020

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
CIVIC Computing	Legacy	CIVIC Ffora	Web Content Management	Content Management	n/a	2023	2023

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			eCommerce	eCommerce		2016	2016

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Experience	CRM		2019	2019
			Digital Advertising Platform	CRM		2017	2017
			Listing Management	CRM		2023	2023
			Marketing Analytics	CRM		2024	2024
			Marketing Analytics	CRM		2025	2025
			Marketing Automation	CRM		2021	2021
			Marketing Automation	CRM		2018	2018
			Marketing Automation	CRM		2018	2018
			Marketing Automation	CRM		2018	2018
			Sales Automation, CRM, Sales Engagement	CRM		2022	2022
			Tag Management	CRM		2018	2018

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2023	2023
			Incident Management	ITSM		2025	2025
			IT Service Management	ITSM		2022	2022

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2018	2018
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2020	2020
			Application Hosting and Computing Services	IaaS		2020	2020
			Content Delivery Network	IaaS		2020	2020
			Content Delivery Network	IaaS		2011	2011
			Content Delivery Network	IaaS		2024	2024

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Web Application Firewalls (WAF), Phishing Protection	CyberSecurity		2023	2023

IT Decision Makers and Key Stakeholders at Enghouse Interactive

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Enghouse Interactive Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Enghouse Interactive Technographics

Enghouse Interactive is a Professional Services organization based in Canada, with around 1932 employees and annual revenues of $503.0 million.

Enghouse Interactive operates a diverse technology stack with applications such as Olark Live Chat, Slack Connect and CIVIC Ffora, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.

Enghouse Interactive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, Salesforce and CIVIC Computing.

Enghouse Interactive recently adopted applications including Microsoft Clarity in 2025, Atlassian StatusPage in 2025 and ZoomInfo Chorus in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Enghouse Interactive’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Enghouse Interactive’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Enghouse Interactive technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.