ENGIE Electrabel
Boulevard Simon Bolivar 34,
Bruxelles, 1000,
Belgium
Bruxelles, 1000,
Belgium
32 78 35 33 33
Oil, Gas and Chemicals
ENGIE Electrabel Technographics
ENGIE Electrabel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ENGIE Electrabel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16700 ENGIE Electrabel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ENGIE Electrabel has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, SAP CRM for CRM in 2010, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ENGIE Electrabel is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ENGIE Electrabel revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ENGIE Electrabel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ENGIE Electrabel Tech Stack and Enterprise Applications
ENGIE Electrabel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, ENGIE Electrabel implemented SAP ERP ECC 6.0 as its ERP Financial system to centralize core finance and accounting functions. The deployment positioned SAP ERP ECC 6.0 as the primary transactional backbone for general ledger, accounts payable, accounts receivable, fixed assets, and financial controlling across the company.
Configuration work focused on standard ERP Financial modules, with SAP ERP ECC 6.0 configured for chart of accounts harmonization, intercompany processing, period closing controls, and financial reporting. The implementation incorporated controls and workflows typical for large utilities finance operations, and configuration included incident and change management capabilities to support ongoing project implementations and consulting activities.
The SAP ERP ECC 6.0 implementation integrated with SAP CRM 7.0 EHP 1 through 3 and with ISU ERP 6.0 EHP 7 to enable coordinated handling of customer interactions, service orders, and billing related processes. Those integrations supported data synchronization for customer master data, service order status, and financial posting handoffs, enabling coordinated incident and change management between CRM, ISU, and the ERP Financial landscape.
Governance emphasized coordination and structured incident and change management, with project implementation teams and consulting resources aligned to manage configuration changes, release activities, and operational handoffs. Operational ownership concentrated on finance and service coordination workflows, and the program included formalized change control to reduce disruption during ongoing SAP CRM and ISU integration activities.
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ERP Financial | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2014 | 2014 |
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ENGIE Electrabel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP CRM | CRM | CRM | n/a | 2010 | 2010 |
In 2010, ENGIE Electrabel implemented SAP CRM 7.0 EHP 1 - 3 as its CRM solution, integrating customer service and project implementation workflows into a single SAP stack. The deployment emphasized incident management, change management, and coordination capabilities, aligning CRM as the execution layer for customer-facing and project coordination processes within ENGIE Electrabel in Belgium.
SAP CRM 7.0 EHP 1 - 3 was configured to support incident and change lifecycles, case management, and coordination workflows used by customer service and project implementation teams. The implementation included configuration of functional modules for incident handling, change request tracking, and coordination of project activities, with consulting and project implementation services used to tailor standard CRM process flows to the companys operational requirements.
The CRM solution was integrated with ISU ERP 6.0 EHP 7 to synchronize customer master information and to coordinate service-related processes between CRM and billing and operations systems. Integration used SAP-compatible interfaces to maintain data consistency across CRM and ISU ERP, enabling a connected operational architecture between customer service, operations, and project teams.
Governance was oriented around formal incident and change workflows and centralized coordination of project implementations, with process controls and consulting-led rollout activities to align users and handoffs. SAP CRM served as the primary system for managing customer incidents and change coordination, embedding CRM as a core operational tool for ENGIE Electrabels customer service and project delivery functions.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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ENGIE Electrabel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, ENGIE Electrabel provisioned Microsoft Azure Cloud Services to host its public website and external digital channels. ENGIE Electrabel uses Microsoft Azure Cloud Services, classified in the Application Hosting and Computing Services category, to provide cloud-based web application hosting and compute for its customer facing web estate.
The deployment centralizes public web hosting architecture on Microsoft Azure Cloud Services and leverages platform and infrastructure capabilities typical of Application Hosting and Computing Services, including web app hosting, scalable compute instances, object storage, load balancing and content delivery functionality to serve site traffic. Operational scope covers web operations and digital experience functions, with the implementation aligning site provisioning, monitoring and security controls under the cloud hosting platform.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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ENGIE Electrabel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ENGIE Electrabel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of HR Performance & IS @ BU GENERATION EUROPE | Director | HR | |
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Head of HR Performance, reporting and IS solutions | Director | HR | |
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Senior HR Partner | Manager | HR | |
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Apps Being Evaluated by ENGIE Electrabel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ENGIE Electrabel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ENGIE Electrabel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ENGIE Electrabel Technographics
ENGIE Electrabel is a Oil, Gas and Chemicals organization based in Belgium,
with around 16700 employees and annual revenues of $10.00 billion.
ENGIE Electrabel operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP CRM and Microsoft Azure Cloud Services,
covering areas like ERP Financial, CRM and Application Hosting and Computing Services.
ENGIE Electrabel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
ENGIE Electrabel recently adopted applications including
Salesforce Marketing Cloud in 2020, Amazon EC2 in 2019 and Proofpoint Email Security and Protection in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ENGIE Electrabel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ENGIE Electrabel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ENGIE Electrabel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.