ePharmaSolutions
1 IMS Drive Suite 200,
Plymouth Meeting, 19462, PA,
United States
Plymouth Meeting, 19462, PA,
United States
1 610-832-2100
Life Sciences
ePharmaSolutions Technographics
ePharmaSolutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ePharmaSolutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 ePharmaSolutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ePharmaSolutions has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ePharmaSolutions is running and its propensity to invest more and deepen its relationship with Intuit , PayPal , Parker Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ePharmaSolutions revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ePharmaSolutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ePharmaSolutions Tech Stack and Enterprise Applications
ePharmaSolutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, ePharmaSolutions implemented Intuit Quickbooks Enterprise as its ERP Financial system to consolidate core accounting and finance operations in the United States. The initial deployment positioned Intuit Quickbooks Enterprise as the authoritative transactional ledger for revenue, expense and cash management across the organization.
The implementation focused on standard ERP Financial functional modules, including general ledger configuration, accounts payable and accounts receivable processing, bank reconciliation and structured financial reporting. Configuration work included a consolidated chart of accounts, automated journal entry templates and custom report layouts to support the company requirement to analyze financial data and assist in the preparation of financial reports and statements.
Operational governance established role based access controls for finance staff, standardized month end close workflows and report preparation procedures to improve control and auditability. The rollout emphasized leveraging in‑house accounting knowledge and candidates with experience in NetSuite and QuickBooks to inform configuration choices, and Intuit Quickbooks Enterprise was instrumented to support ongoing financial reporting and analytic workflows.
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Payment Processing | ERP |
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2020 | 2020 |
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ePharmaSolutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, ePharmaSolutions deployed WhosOn Hybrid Chat on its public website. The WhosOn Hybrid Chat implementation serves as a Chatbots and Conversational AI solution for customer engagement, combining automated conversational handling with agent handover to support web visitor interaction and lead qualification.
The deployment uses a client side chat widget embedded on epharmasolutions.com, configured to route sessions based on agent availability and predefined escalation workflows. Functional capabilities implemented include automated conversational scripts for common inquiries, session persistence across pages, proactive chat invitations, and human agent takeover to handle complex support and sales conversations.
Operational ownership resides with web support and sales teams within the United States, with governance focused on chat routing rules, agent presence management, and conversational script updates. The implementation of WhosOn Hybrid Chat positions ePharmaSolutions to centralize website messaging workflows under a Chatbots and Conversational AI platform, enabling consistent customer engagement and structured agent escalation processes.
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ePharmaSolutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 ePharmaSolutions implemented Microsoft 365 as its Collaboration platform, provisioning cloud-hosted productivity and communication services for the company. The deployment covers the organization of about 160 employees in the United States and supports internal collaboration, document management, and unified communications across clinical, regulatory, and commercial business functions.
The implementation leverages Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for content and intranet, Microsoft Teams for meetings and chat, and OneDrive for Business for endpoint file synchronization to centralize collaboration workflows. Microsoft 365 is also referenced on the company website, indicating tenant-level services are active in public-facing assets. Governance practices focus on centralized user provisioning, role-based access control, and document lifecycle policies to standardize collaboration controls and compliance posture across the business.
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ePharmaSolutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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ePharmaSolutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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ePharmaSolutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ePharmaSolutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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ePharmaSolutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at ePharmaSolutions
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO and Founder | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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SVP of IT | VP | IT | |
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Director, Business Development | Director | Finance | |
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Apps Being Evaluated by ePharmaSolutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ePharmaSolutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ePharmaSolutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ePharmaSolutions Technographics
ePharmaSolutions is a Life Sciences organization based in United States,
with around 160 employees and annual revenues of $25.0 million.
ePharmaSolutions operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, WhosOn Hybrid Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
ePharmaSolutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Parker Software and Microsoft.
ePharmaSolutions recently adopted applications including
DocuSign eSignature in 2022, Microsoft 365 in 2021 and PayPal Enterprise in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ePharmaSolutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ePharmaSolutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ePharmaSolutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.