Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
Epic Systems Technographics
Epic Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Epic Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Epic Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Epic Systems has purchased the following applications: Avature CRM for Candidate Relationship Management in 2018, McKesson CoverMyMeds for Business Process Management in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Epic Systems is running and its propensity to invest more and deepen its relationship with Avature , McKesson , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Epic Systems revenues, which have grown to $5.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epic Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Epic Systems Tech Stack and Enterprise Applications
Epic Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 Epic Systems implemented Avature CRM as a Candidate Relationship Management solution. Epic Systems uses Avature CRM on their website to deliver candidate-facing engagement and to populate candidate records from public career site interactions.
The Avature CRM deployment emphasizes candidate relationship capabilities common to the category, including configurable candidate profiles, talent pool segmentation, candidate engagement campaigns, event and interview scheduling workflows, and campaign automation for proactive sourcing. Avature CRM is configured to manage candidate lifecycle touchpoints and to support recruiter-driven outreach and talent pooling.
Operationally the implementation is centered on recruiting and talent acquisition teams, with the primary surface being Epic Systems public careers site where candidate capture and engagement occur. The configuration supports recruiter access to consolidated candidate records and campaign controls, aligning career site forms and engagement flows with internal hiring workflows.
Governance for the Avature CRM instance focuses on centralized candidate data stewardship and campaign governance, with role based access for recruiting staff and structured processes for campaign creation and candidate communications. Process changes emphasize standardizing candidate engagement workflows and centralizing candidate record management within the Candidate Relationship Management application.
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Employee Engagement | HCM |
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2021 | 2021 |
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Interview Scheduling | HCM |
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2015 | 2015 |
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Epic Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McKesson | Legacy | McKesson CoverMyMeds | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Epic Systems implemented McKesson CoverMyMeds. The deployment was positioned within Epic’s clinical and patient portal environment under the Business Process Management category, targeting prescribers and patients in the United States and emphasizing visibility into prior authorization status and prescription pricing at the point of prescribing.
McKesson CoverMyMeds was configured to leverage the MyChart integration and the RxBenefit Clarity capability to surface benefits information and prior authorization status inside Epic prescribing workflows. Configuration work focused on embedding benefit lookup and prior authorization tracking into electronic prescribing and patient MyChart medication summaries, aligning CoverMyMeds decision support with clinician order entry flows.
Integration work connected CoverMyMeds with Epic MyChart to give prescribers and patients visibility into prior authorization status and prescription pricing, bringing prior authorization tracking into the medication ordering lifecycle. Operational coverage centered on prescribing workflows and patient engagement channels, with data flows designed to present authorization status and pricing at the point of prescribing within both clinician-facing and patient-facing interfaces.
Governance adjustments addressed workflow orchestration for prior authorization and pharmacy benefit checks, introducing steps for clinicians to review authorization status during order entry and for patient communications via MyChart. Vendor statements indicate the implementation improved medication access and patient engagement through enhanced price transparency and prior authorization tracking at the point of prescribing.
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Epic Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Epic Systems deployed Adobe Connect on their website, adopting Adobe Connect as an external-facing Audio Video and Web Conferencing application for web-based engagement. The implementation places Adobe Connect directly on epic.com to provide a hosted conferencing surface for customer-facing sessions and virtual product briefings.
Adobe Connect was configured to deliver core Audio Video and Web Conferencing capabilities including persistent virtual rooms, live audio and video, screen sharing, session recording, in-session chat, polling, and content upload. Configuration emphasis was on web-embedded access and branded meeting entry points to streamline external attendee join flows from the corporate site.
Operational scope centers on customer education, product demonstrations, and partner briefings, aligning the tool with Epic Systems professional services and customer engagement functions. The use of Adobe Connect on the website indicates integration points with public-facing scheduling and access flows hosted on epic.com, ensuring sessions are discoverable and reachable by external audiences.
Governance for the deployment focuses on meeting moderation, attendee permissioning, session scheduling, and recorded content lifecycle management to support enterprise communication workflows. Adobe Connect is positioned as the Audio Video and Web Conferencing solution supporting external engagement, training, and sales enablement at Epic Systems.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Epic Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Epic Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Epic Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Epic Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Epic Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Epic Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Epic Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Epic Systems Technographics
Epic Systems is a Professional Services organization based in United States,
with around 14000 employees and annual revenues of $5.75 billion.
Epic Systems operates a diverse technology stack with applications such as
Avature CRM, McKesson CoverMyMeds and Adobe Connect,
covering areas like Candidate Relationship Management, Business Process Management and Audio Video and Web Conferencing.
Epic Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, McKesson and Adobe Systems.
Epic Systems recently adopted applications including
Slack Connect in 2022, Microsoft Azure CDN in 2022 and Avature DNA in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Epic Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Epic Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Epic Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.