List of McKesson CoverMyMeds Customers
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Since 2010, our global team of researchers has been studying McKesson CoverMyMeds customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased McKesson CoverMyMeds for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using McKesson CoverMyMeds for Business Process Management include: Express Scripts, a United States based Insurance organisation with 30000 employees and revenues of $100.20 billion, Oracle Cerner, a United States based Professional Services organisation with 28000 employees and revenues of $5.50 billion, Epic Systems, a United States based Professional Services organisation with 14000 employees and revenues of $5.50 billion, NYRx (New York State Medicaid Pharmacy Program), a United States based Government organisation with 150 employees and revenues of $2.40 billion and many others.
Contact us if you need a completed and verified list of companies using McKesson CoverMyMeds, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Epic Systems | Professional Services | 14000 | $5.5B | United States | McKesson | McKesson CoverMyMeds | Business Process Management | 2020 | n/a |
In 2020, Epic Systems implemented McKesson CoverMyMeds. The deployment was positioned within Epic’s clinical and patient portal environment under the Business Process Management category, targeting prescribers and patients in the United States and emphasizing visibility into prior authorization status and prescription pricing at the point of prescribing.
McKesson CoverMyMeds was configured to leverage the MyChart integration and the RxBenefit Clarity capability to surface benefits information and prior authorization status inside Epic prescribing workflows. Configuration work focused on embedding benefit lookup and prior authorization tracking into electronic prescribing and patient MyChart medication summaries, aligning CoverMyMeds decision support with clinician order entry flows.
Integration work connected CoverMyMeds with Epic MyChart to give prescribers and patients visibility into prior authorization status and prescription pricing, bringing prior authorization tracking into the medication ordering lifecycle. Operational coverage centered on prescribing workflows and patient engagement channels, with data flows designed to present authorization status and pricing at the point of prescribing within both clinician-facing and patient-facing interfaces.
Governance adjustments addressed workflow orchestration for prior authorization and pharmacy benefit checks, introducing steps for clinicians to review authorization status during order entry and for patient communications via MyChart. Vendor statements indicate the implementation improved medication access and patient engagement through enhanced price transparency and prior authorization tracking at the point of prescribing.
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Express Scripts | Insurance | 30000 | $100.2B | United States | McKesson | McKesson CoverMyMeds | Business Process Management | 2018 | n/a |
In 2018, Express Scripts implemented McKesson CoverMyMeds as an electronic prior authorization channel across its pharmacy benefit manager network in the United States. The deployment used McKesson CoverMyMeds within a Business Process Management context to digitize prior authorization intake, routing, and status tracking between prescribers, pharmacies, and PBM review teams.
Module configuration emphasized prior authorization forms and ePA workflows, enabling prescribers and pharmacies to submit and manage prior authorization requests digitally through standardized forms and structured clinical data capture. Functional capabilities implemented include digital form submission, structured fields for clinical review, and automated status updates to replace manual phone and fax exchanges.
Integrations concentrated on prescriber and pharmacy channels and internal PBM adjudication and benefits workflows to sustain an end to end electronic PA lifecycle across the Express Scripts network. Operational coverage targeted pharmacy operations and benefits administration across the United States, with provider guidance and payer facing documentation used to support rollout and adoption, and the implementation is described as enabling faster determinations in provider guidance.
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NYRx (New York State Medicaid Pharmacy Program) | Government | 150 | $2.4B | United States | McKesson | McKesson CoverMyMeds | Business Process Management | 2025 | n/a |
In 2025, NYRx implemented McKesson CoverMyMeds within the Business Process Management category to enable electronic prior authorization intake for the New York State Medicaid Pharmacy Program. McKesson CoverMyMeds was provisioned as an alternative channel to phone and fax for Electronic PA Requests, establishing a digital intake path for prior authorization submissions.
Configuration and workflow design emphasized ePA orchestration, with structured submission templates, clinical documentation attachment handling, and automated routing into clinical review queues. The implementation supports program-specific review pathways for the Clinical Drug Review Program, Drug Utilization Review Board related workflows, the Brand Less Than Generic Program, Mandatory Generic Drug Program, Preferred Drug Program, Preferred Diabetic Supply Program, Single State SRAs for Preferred ARVs, and the NYRx Medication Assisted Treatment formulary procedures.
Operational coverage references NYRx artifacts such as the eMedNY formulary file, Preferred Drug Lists, Preferred Drug Quick List, and existing forms, worksheets and notifications to validate formulary status and eligibility during PA processing. Document and notification flows were aligned with PDP and CDRP annual reporting requirements and SMAC information resources to ensure clinical reviewers and pharmacies have access to the same reference data during adjudication.
Governance and rollout responsibilities were positioned with NYRx Education and Outreach for provider communications and electronic PA acceptance guidelines, with a published contact for program inquiries at NYRxEO@primetherapeutics.com. Process changes focused on centralizing prior authorization intake through McKesson CoverMyMeds, standardizing clinical review routing, and embedding structured documentation to support Medicaid Pharmacy Program operations.
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Professional Services | 28000 | $5.5B | United States | McKesson | McKesson CoverMyMeds | Business Process Management | 2019 | n/a |
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