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Epson
Location
3131 Katella Avenue,
Los Alamitos, 90720, CA,
United States
Website
https://www.epson.com/
Phone
1 800-873-7766
Artw industry
Manufacturing
Employee
Revenue

Epson Technographics

Epson Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Epson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Epson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Epson has purchased the following applications: Adobe Sensei for Artificial Intelligence Marketing in 2017, MicroStrategy ONE Analytics for Analytics and BI in 2013, Joomla 3.9 for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Epson is running and its propensity to invest more and deepen its relationship with Adobe Systems , Conversica , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Epson revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Epson Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Sensei Artificial Intelligence Marketing AI-Powered Application x 2017 2018
In 2017, Epson implemented Adobe Sensei as a Unified AI and ML Platform to power superior experiences for customers across Epson America. The deployment positioned Adobe Sensei as a centralized AI service layer to embed machine learning into customer-facing digital channels and product imaging workflows, with a clear focus on digital content enrichment and online product discovery. Adobe Sensei was configured to deliver content intelligence, automated asset tagging, personalization engines, image recognition for product imagery, and predictive analytics aligned to Unified AI and ML Platform capabilities. Integration patterns described include API-driven inference calls from web and mobile applications and batch asset enrichment pipelines, while governance emphasized model version control, standardized metadata taxonomies, and staged rollouts managed by Epson America digital experience and marketing teams to operationalize automated personalization and image-based content optimization.
Chatbots and Conversational AI AI-Powered Application 2017 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MicroStrategy Legacy MicroStrategy ONE Analytics Analytics and BI Analytics and BI n/a 2013 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
eCommerce eCommerce 2016 2016
Personalization and Product Recommendations eCommerce 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Support CRM 2015 2015
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2015 2015
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2014 2014
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Epson
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Epson Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Epson Technographics

Epson is a Manufacturing organization based in United States, with around 1500 employees and annual revenues of $500.0 million.

Epson operates a diverse technology stack with applications such as Adobe Sensei, MicroStrategy ONE Analytics and Joomla 3.9, covering areas like Artificial Intelligence Marketing, Analytics and BI and Web Content Management.

Epson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, MicroStrategy and Joomla.

Epson recently adopted applications including Lotame DMP in 2021, Revive Adserver (ex OpenX/Openads) in 2021 and Zeta Marketing Platform in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Epson’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Epson’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Epson technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.