Menomonee Falls, 53051, WI,
United States
Enerpac Technographics
Enerpac Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enerpac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Enerpac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enerpac has purchased the following applications: Sage 50 for ERP Financial in 2017, ISAH ERP for Manufacturing ERP in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enerpac is running and its propensity to invest more and deepen its relationship with Sage , ISAH Business software , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enerpac revenues, which have grown to $571.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enerpac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enerpac Tech Stack and Enterprise Applications
Enerpac ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Enerpac implemented Sage 50 as its ERP Financial application to centralize accounting and manufacturing accounting workflows. The rollout focused on production, purchasing, finance and supply chain inventory operations within the manufacturing business unit.
Sage 50 was configured to support core financial modules and manufacturing accounting functionality, including accounts receivable, accounts payable, purchase order management, inventory control and payroll processing. The implementation leveraged the Sage 50 Accounts and Manufacturing program to manage purchase orders from creation to completion, inventory of parts, partial builds, complete orders and returned goods, and financial tracking for hire fleet and supplier commitments.
Operational governance emphasized purchase order lifecycle controls and cross functional coordination between production, purchasing and the accounts team to manage DSO and to raise bi annual and annual forward orders from overseas suppliers. Configuration and process alignment supported production management tasks, operational planning for supplier lead times and deliveries, and routine responsibilities across payroll, sales and distribution.
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Enerpac ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ISAH Business software | Legacy | ISAH ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Enerpac implemented ISAH ERP, a Manufacturing ERP solution. Enerpac is listed as a customer on ISAH's website, confirming the deployment within the manufacturer's IT estate.
The ISAH ERP deployment addressed core Manufacturing ERP domains, including production planning, inventory management, procurement, quality management, plant maintenance, and financials. Implementation work focused on aligning module configuration with shop floor workflows, bill of materials management, and materials requirements planning to support Enerpac's manufacturing processes.
Operational coverage targeted supply chain, production operations, and corporate finance functions, consolidating transactional processing and master data for parts, suppliers, work orders, and cost accounting. User roles and workflows were organized to support manufacturing execution, purchasing approvals, and financial close activities across Enerpac's operational teams.
Governance and rollout emphasis included centralized master data control, standardized process definitions, staged rollout practices, and role based access to enforce controls and clarify process ownership. Training and change management were used to embed consistent operational workflows and sustain ERP driven process governance.
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Enerpac AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Enerpac deployed Salesforce Chat (formerly Salesforce Live Agent) on its corporate website as part of its Chatbots and Conversational AI footprint to enable real time web engagement. The deployment positions Salesforce Chat as the primary web channel for customer facing inquiries, linking website visitors to live agent sessions and automated conversational flows typical of chat systems in the Chatbots and Conversational AI category.
The implementation uses an embedded web chat widget and a cloud hosted agent console, with configuration focused on session handling, transcript capture, presence indicators, and queue based routing to live agents. Enerpac configured standard conversational capabilities and agent handoff workflows to manage synchronous web conversations, and implemented scripted responses and session metadata capture to preserve context across interactions.
Operational scope is the public website, supporting customer support and pre sales engagement workflows via the Salesforce Chat channel. Governance centers on chat routing rules, agent queue management, and availability scheduling to align web engagement with existing customer service processes, while maintaining cloud delivered chat infrastructure for centralized administration.
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Enerpac Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Enerpac Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enerpac CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Enerpac IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Enerpac
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Enerpac Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||