Equity Residential
Two North Riverside Plaza Suite 400,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 312-279-1400
Construction and Real Estate
Equity Residential Technographics
Equity Residential Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Equity Residential and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2400 Equity Residential employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Equity Residential has purchased the following applications: Oracle Cloud HCM Absence Management for Absence and Leave Management in 2020, MRI CRE Lease Accounting for Lease Management in 2014, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Equity Residential is running and its propensity to invest more and deepen its relationship with Oracle , ADP , MRI Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Equity Residential revenues, which have grown to $2.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Equity Residential intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Equity Residential Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Oracle PeopleSoft Absence Management | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | Baker Tilly Advisory Group | 2020 | 2021 |
In 2020, Equity Residential implemented Oracle Cloud HCM Absence Management as part of a broader move to Oracle Cloud HCM, replacing its on-premises Oracle PeopleSoft Absence Management and consolidating Taleo recruiting capabilities. Equity Residential, an S&P 500 owner and manager of 304 properties and over 78,000 apartment units, pursued a unified cloud HR platform to support recruiting, absence tracking, payroll integration, and executive workforce analytics.
The deployment included Oracle Cloud HCM Absence Management in the Absence and Leave Management category, the Recruiting module used to rebuild the external career site, and subsequent additions of Oracle Digital Assistant and Adaptive Intelligence to improve candidate and recruiter workflows. Configuration emphasized personalization of the candidate experience, extension of Oracle-supplied dashboards, and centralized absence rules and accrual processing within Oracle Cloud HCM Absence Management.
Integration work unified Oracle Payroll and Oracle Workforce Management with Oracle Cloud HCM Absence Management to provide a single authoritative source for absence, time, and pay data, and to enable consistent employee and manager access to records remotely. Baker Tilly Advisory Group managed the implementation, delivering functional and technical integration across HR, talent acquisition, payroll, and workforce management processes.
Governance and operational change centered on enabling HR and executive teams to self-serve dashboards for business unit leaders, standardizing absence and payroll workflows, and reducing data fragmentation across systems. The result is a consolidated absence and leave platform that provides a consistent employee experience, centralized reporting for leaders, and a single secure way to track, manage, and accurately pay the workforce using Oracle Cloud HCM Absence Management.
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Core HR | HCM |
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2020 | 2021 |
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Payroll Tax Compliance | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2020 | 2021 |
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Recruiting | HCM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI CRE Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Equity Residential implemented MRI CRE Lease Accounting as a centralized Lease Management solution. The deployment of MRI CRE Lease Accounting was positioned to support corporate accounting and property management teams responsible for a distributed residential portfolio in the United States, and it operated alongside SightPlan and Google Suite software in the company technology stack.
The implementation focused on core Lease Management capabilities common to the category, including lease accounting and compliance, lease abstraction and cataloging, rent roll management, and automated journal entry generation for period-end close. MRI CRE Lease Accounting was configured to manage amortization schedules and reporting workflows, and the implementation emphasized standardized lease data models to support consistent accounting treatment and audit-ready reporting.
Operationally the MRI CRE Lease Accounting deployment centralized lease financial control within the accounting function and provided a single source for lease contract records that property operations could reference via existing tools such as SightPlan and Google Suite. Governance centered on standardized lease data capture, reconciliation procedures during month-end close, and role-based access for accounting and property teams to ensure controlled authoring and review of lease records.
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Equity Residential implemented LiveChat on its public website, deploying LiveChat to provide real time conversational support within its online leasing and resident engagement channels. The LiveChat deployment is positioned as part of the companys Chatbots and Conversational AI tooling to support initial prospect qualification and inbound resident service inquiries.
Configuration focused on a web chat widget and embedded lead capture flows, leveraging standard Chatbots and Conversational AI capabilities such as proactive chat invitations, templated responses, chat transcripts, and offline contact forms. The implementation centered on routing incoming conversations to leasing and resident service teams, and on retaining conversation histories for operational review and follow up.
Operational coverage is web centric, applied across Equity Residential property sites to support leasing, resident services, and marketing communications. Governance centered on central administration of agent accounts and response templates to ensure consistent messaging, with process changes that directed online leads into existing leasing workflows and email follow up channels.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2021 |
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Predictive Analytics | AI-Powered Application |
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2020 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Real Estate CRM | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Equity Residential
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| No data found | ||||||
Apps Being Evaluated by Equity Residential Executives
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FAQ - APPS RUN THE WORLD Equity Residential Technographics
Equity Residential is a Construction and Real Estate organization based in United States,
with around 2400 employees and annual revenues of $2.87 billion.
Equity Residential operates a diverse technology stack with applications such as
Oracle Cloud HCM Absence Management, MRI CRE Lease Accounting and LiveChat,
covering areas like Absence and Leave Management, Lease Management and Chatbots and Conversational AI.
Equity Residential has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, MRI Software and LiveChat, Inc..
Equity Residential recently adopted applications including
Inhabit Anyone Home Analytics in 2021, Inhabit Anyone Home Access in 2021 and Oracle Cloud HCM Absence Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Equity Residential’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Equity Residential’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Equity Residential technographics profile,
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