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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

ER-Telecom
Location
Ovchinnikovskaya embankment, 20, building 1,
Moscow, 115035,
Russia
Website
https://www.ertelecom.ru/
Phone
7 495 145-75-50
Artw industry
Communications
Employee
Revenue

ER-Telecom Technographics

ER-Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ER-Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 ER-Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ER-Telecom has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2019, Olark Live Chat for Chatbots and Conversational AI in 2024, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ER-Telecom is running and its propensity to invest more and deepen its relationship with NEC Corporation , Olark , Acoustic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ER-Telecom revenues, which have grown to $376.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ER-Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ER-Telecom Tech Stack and Enterprise Applications

ER-Telecom ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NEC Corporation Legacy NetCracker BSS/OSS OSS/BSS ERP Services and Operations n/a 2019 2019
ER-Telecom AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
ER-Telecom CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acoustic Legacy Acoustic Analytics (formerly IBM Tealeaf) Customer Analytics CRM n/a 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2020 2020
ER-Telecom IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023
ER-Telecom CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2023 2023
Endpoint Detection and Response (EDR) CyberSecurity 2020 2020
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at ER-Telecom

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by ER-Telecom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ER-Telecom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ER-Telecom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ER-Telecom Technographics
ER-Telecom is a Communications organization based in Russia, with around 2500 employees and annual revenues of $376.0 million.
ER-Telecom operates a diverse technology stack with applications such as NetCracker BSS/OSS, Olark Live Chat and Acoustic Analytics (formerly IBM Tealeaf), covering areas like OSS/BSS, Chatbots and Conversational AI and Customer Analytics.
ER-Telecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation, Olark and Acoustic.
ER-Telecom recently adopted applications including Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Webtrends Analytics in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ER-Telecom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ER-Telecom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ER-Telecom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.